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5620 on IP Office V4.1 2
- Thread starter MTCInc
- Start date
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1
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PlatinumGuy
Instructor
4.1?? Do you mean 2.1 as 4.1 is not out till later in the year?
If it is 2.1, you cannot use 56 series handsets on 2.1.
ACA - IP Office Implement
ACS - IP Office Implement
ACE - IP Office Implement
ACI - IP Office Implement
If it is 2.1, you cannot use 56 series handsets on 2.1.
ACA - IP Office Implement
ACS - IP Office Implement
ACE - IP Office Implement
ACI - IP Office Implement
- Thread starter
- #3
- Thread starter
- #5
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1
- #6
if the 5620 has 2_1 on it then it is a very old one
upgrade the phone by using a tftp server
put this also in the phone
you can do this at :filesv
ACA - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
upgrade the phone by using a tftp server
put this also in the phone
you can do this at :filesv
ACA - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
PlatinumGuy
Instructor
peter is correct, that handset is not running the correct firmware.
You need to make sure when the IP handset boots up you have the tftp server open with the right bin files for that version.
You can get the bins off the admin cd if you are using a 3rd party tftp server. If you are usingv manager make sure it is open and the binary directory is pointing to the manager directory. Also make sure you have the right manager suite installed. Also make sure the filesv address in the handset is pointing toiwards the manager pc.
ACA - IP Office Implement
ACS - IP Office Implement
ACE - IP Office Implement
ACI - IP Office Implement
You need to make sure when the IP handset boots up you have the tftp server open with the right bin files for that version.
You can get the bins off the admin cd if you are using a 3rd party tftp server. If you are usingv manager make sure it is open and the binary directory is pointing to the manager directory. Also make sure you have the right manager suite installed. Also make sure the filesv address in the handset is pointing toiwards the manager pc.
ACA - IP Office Implement
ACS - IP Office Implement
ACE - IP Office Implement
ACI - IP Office Implement
- Thread starter
- #9
Very good information tlpeter and platinumguy.
I used the solar winds TFTP and copied the Avaya CD4.0 all the files from the folder IPsets Firmware.
Then configured each phone to use the TFTP computer for the files server and rebooted the phone.
It saw the TFTP server running and began to download files. It took about 10 per phone but it worked.
Thanks for all your help!
I used the solar winds TFTP and copied the Avaya CD4.0 all the files from the folder IPsets Firmware.
Then configured each phone to use the TFTP computer for the files server and rebooted the phone.
It saw the TFTP server running and began to download files. It took about 10 per phone but it worked.
Thanks for all your help!
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