socalbulldog
Vendor
hello, I have an IP Office customer who is using 5400-series telephones. He has a maintenance contract with Avaya but uses us for moves/adds/changes. He sent in (3) 5410 sets for replacement and when he did he included the desk stands that came with the phones.
Well, when he received the three replacement phones from Avaya, he did not get any desk stands back. He called Avaya and they told him he should have kept the stands and that there was no way for them to track down what happened to his. They told him to call his BP (us) and we could "try to order them".
I don't remember these desk stands ever be an orderable part on their own. Does anybody know where we can get 3 of them ?
Well, when he received the three replacement phones from Avaya, he did not get any desk stands back. He called Avaya and they told him he should have kept the stands and that there was no way for them to track down what happened to his. They told him to call his BP (us) and we could "try to order them".
I don't remember these desk stands ever be an orderable part on their own. Does anybody know where we can get 3 of them ?