5324 with PKM

[mitelfang]

hi guys!
i installed MXe with MCD 4.0 10.0.0.10_2.
now i have 5 48PKM installed with 5324 IP set,but they didn't work.
i found the mitel Knowledge Base Article 09-5127-00045,and upgrade my MXe 5324 fw to 3.1.0.24,but the PKM also didn't work.
is anybody have the same problem?

 

[tlpeter]

They should work
Did you selected the pkm at the extension ?
You need to assign it before it works




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[mitelfang]

i delete the phone and add a new phone but it no help.

 

[tlpeter]

But did you selected the right PKM at that extension ?




ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[fissure]

I just read this on Mitel's site:

"On Dec 11, Firmware version 2.1.0.34 for 5324 is released to address PKM's sync issue"


2.1.0.34 sounds older than 3.1.0.24 which you mention above, unless someone made a typo....

 

[mitelfang]

yes,it is 2.1.0.34
i select Auxiliary Module PKM 48,and restart 3300,restart phone.

 

[mitelfang]

i found the problem.
mitel have a new verion PKM module for 5324 set,PN 50005662.
i installed module is old verion,PN 50005225.
thank you,guys!