odiefoxydog
Technical User
Hi,
Has any one else experienced problems with 5312 handsets running on 3300 Mxe on rel 9 software dropping calls and rebooting.
It appears to happen when the handsets renew their DHCP lease. Dhcp is on the 3300 and a completley separate network to the customers PC's so no Vlan's are running. The phones are spread across different network switches and we've installed the latest firmware for the phones from Mitel's website.
As a work around at the moment we've set static IP's on the phones most affected to see if this resolves the issue but as the site has over 100 5312's this is not an ideal solution. We've also set all the switch ports to 100mb instead of auto sensing to see if this helps.
Has any one else experienced problems with 5312 handsets running on 3300 Mxe on rel 9 software dropping calls and rebooting.
It appears to happen when the handsets renew their DHCP lease. Dhcp is on the 3300 and a completley separate network to the customers PC's so no Vlan's are running. The phones are spread across different network switches and we've installed the latest firmware for the phones from Mitel's website.
As a work around at the moment we've set static IP's on the phones most affected to see if this resolves the issue but as the site has over 100 5312's this is not an ideal solution. We've also set all the switch ports to 100mb instead of auto sensing to see if this helps.