ACA - Implement IP Office
ACS - Implement IP Office
ACA - Implement IP Telephony
ACA - Voice Services Management
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Women and cats can do as they please and men and dogs should relax and get used to the idea!
I have tried using the 9650 IP phone to IPO IP500, version 4.1.15, as one dude had posted here. But no luck. Can some one please show me what txt files should be installed in Manager directory? MIB file? Cause I have tried many txt files, like version 1.1.x 46xxsettings.txt file, version 1.0.x 96xxmib.txt.
I'm desperate!!!
On IPO version 4.2.11, the 9650 IP tephone loads the One-X Interface, it shows Extension 1019, which I had previously created, you are able to level the ringing sound, but then it constantly keeps trying to connect to the call server, with no success...
But the good news is I've contacted TheTelecomSpot Store yestereday and one sales woman has told me that the next IPO Release (5.0) will support 9600 IP telephone Series. That's a relief for me...
I had the 9620 working on 4.1.15 on my 406V2, it might be that it doesn't work on the IP500 but like Tom said ditch the phones or put them into storage for now until you can use them or sell them on e-bay. Let me know when you do that as I am sitting here on an S8500 and would love to have one.
Hahahah. You guys are amazing.... How expensive is it to migrate to CM? Im considering moving to it. IPO IP500 SIP trunk is only stable on version 4.2.11. And in any of its released versions. Out of Band DTMF still is not enabled. So our AutoAttendant menus are useless and trouble makers. Besides I love the 9650 IP phone!!!
• Field trial software will be available 20th April 2009
• Field trial installations to be completed by 4th May 2009
• Intermediate builds of software released as required
• GA candidate of Field Trial software available 6th July 2009
• Upgrades of trial sites to GA build to be completed by 13th July 2009
Target GA Release Date 3rd August 2009
ACS - IP Office Implement
"I'm just off to Hartlepool to buy some exploding trousers
The IPO supports RFC2833 for DTMF. The Out of Band DTMF using INFO you are referring to as "not enabled" is rarely used. I've been using SIP trunks exclusively on several switches since it was introduced to IP Office without any issues.
Kyle Holladay
ACA-I, ACA Call Center, ACS-I, ACS-M, TIA-CTP, MCP/MCTS Exchange 2007
ACE Implement: IP Office
"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford
Then help me understand why lots of my clients are having trouble into using the Autoattendant, cause dtmf digits are generally not recognized. Not to mention the fax transmission rarelly works. And I'm using GVT Vono SIP trunks. GVT is top of the fields when it comes to SIP trunk here in Brazil. SIP trunk configured to MU Law, switch and line to ALaw.
Do you have RFC2833 enabled on the provider end? In your INVITE you should see "a=fmtp:101 0-15" coming from the IP Office. This tells the provider that the IP Office supports DTMF events 0-9, *, # and A-D.
The provider should send back an fmtp message with their supported DTMF events. Here is an example:
Many thanks. I will do it again tomorrow at my office. You re very kind. I hope I can solve this issue soon, or my clients will keep on pushing my patient to the limits.
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