46XX Call logs restriction

[Voiceguy77]

Does anyone know if there is a way to restrict users from clearing calls from their 46xx sets call log? We have a user that is not answering internal calls and then claiming the phone never rang. Thanks.
Mark

 

[98Converter]

Looks like these are the settings available:
############# APPLICATION ACCESS SETTINGS ###############
##
## These settings restrict access to certain applications.
## APPSTAT is not supported on 96xx or 16cc SIP phones.
##
## When APPSTAT is set to 0, Call Log and Redial are
## suppressed and changes to Speed Dial/Contacts are not allowed.
##
## When APPSTAT is set to 1, Call Log, Redial and,
## Speed Dial/Contacts work without restrictions.
##
## When APPSTAT is set to 2, Call Log is suppressed.
## For Redial the Last-6-numbers option is suppressed
## and changes to Speed Dial/Contacts are not allowed.
##
## When APPSTAT is set to 3, changes to Speed Dial/Contacts
## are not allowed.
##
SET APPSTAT 1
##
##########################################################

Put his extension on your phone (bridged appearance) and then you'll be able to tell in your call-log...



Thanks,
98C

We are what we repeatedly do. Excellence, then, is not an act but a habit. ARISTOTLE 384-322 B.C.

 

[Voiceguy77]

Thanks!