4.0 and 4.1 call forwarding across SCN

[ronromano]

Have a situation where on 4.0 user has a phone on site a forwarded to site b. VM on site a using AA. Call user extension on site a forwards to site b no problem. Second call goes straight to VM. Why?

 

[digital12188]

Without anymore information I would say check and make sure call waiting turned on...

 

[ronromano]

Avaya is telling me this is spec.

 

[Baumann1]

Which 4.0 is it? Just wondering so I 'll be prepared.

 

[ronromano]

All versions. They claim it is spec and you should buy Advanced networking.

 

[sizbut]

Sorry Ron but your still leaving out a lot of detail, what type of forward? what type of phones? who calls a? etc etc.

 

[ronromano]

I think the guys at AVAYA I was talking to are wrong on this. It seems no SCN user, forwarded or not, can get a second call across the SCN. Has anyone had an issue with users at a remote site not being able to get a second call and the caller going straight to VM?

 

[Baumann1]

I guess I've never noticed, I just assumed they could. If they're saying "buy Advanced networking", what about SCNs on 3.2 and earlier releases? Is this not a problem on those?

 

[Bas1234]

Without SCN it's not possible to forward more then one call per user. I've tried a lot of thing but it's not possible, maybe if you have 3 sites then you might be able to sent it over site C to site B.

greetzzz...Bas

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