Marcin Stasiek
Systems Engineer
Hello.
I have IP Office Server Edition system with some Grandstream 3rd party endpoints (Grandstream GXP2130 and GDS3710 doorphone). All endpoints are registering to IP Office and works fine for many months until IP Office is restarted. Then Grandstream endpoint try to re-register but they receive SIP 403-forbidden response from IPO. SSA shows that Extension password is invalid but if I restart Grandstream device then it register successful.
I tried with UDP, TCP and TLS registration. It was tested on three different IP Office system with different software version (R.11, R.11.1 FP2 and FP3) and behaviour is always the same. I used Extn number and user name in the Auth ID field but also without results.
Maybe someone has a similar problem and knows the solution?
Regards.
I have IP Office Server Edition system with some Grandstream 3rd party endpoints (Grandstream GXP2130 and GDS3710 doorphone). All endpoints are registering to IP Office and works fine for many months until IP Office is restarted. Then Grandstream endpoint try to re-register but they receive SIP 403-forbidden response from IPO. SSA shows that Extension password is invalid but if I restart Grandstream device then it register successful.
I tried with UDP, TCP and TLS registration. It was tested on three different IP Office system with different software version (R.11, R.11.1 FP2 and FP3) and behaviour is always the same. I used Extn number and user name in the Auth ID field but also without results.
Maybe someone has a similar problem and knows the solution?
Regards.