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3904 ACD sets don't get call timer

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KPTraill

KPTraill

IS-IT--Management
Aug 9, 2005
4
US
Is there a way to get call timer to work when a call is placed on the DN of an ACD set? We have several 3904 sets programmed as ACD sets and aquired by Symposium. When they make a call on thier DN key, key 1, the call timer does not turn on.
 
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I believe you will find that the timer is only associated with the PDN, key 0.
 
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