jdiaz008
MIS
- Nov 20, 2008
- 28
Every once in a while I will receive calls from employees complaining about their phones ringing non stop when answering a call. Has anyone had this problem? If so, I did you fix the problem?
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3903 Phone Problems
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The only time I have seen this is when the firmware is not up to date. You might want to try a forced download to the phone just to be sure all is well with the load. That being said, if this is intermittent and you cannot recreate it on the same phone, you may be chasing phantoms, not an easy thing to do!
We had a problem with our analog phones when we upgraded from 5.5 SW to 6.0, and I ended up outing the analog phones, and reprogramming them.
They would intermittantly ring a single set on site, and when you answered the phone, it would just continue ringing.
Also, upon closer tn inspection, some of the clids had been changed on the analog sets during the upgrade as well.
They would intermittantly ring a single set on site, and when you answered the phone, it would just continue ringing.
Also, upon closer tn inspection, some of the clids had been changed on the analog sets during the upgrade as well.
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