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3740 call services menu missing

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McPhones

Programmer
Nov 15, 2013
7
CA
I replaced 3 x 3740 handsets with 3740 handsets. everything is fine but the call services menu is missing from the options button if I select the call services button. If I program call services to a soft key, the menu is empty. If I program any other menu option to the same soft key, the menu appears.
The original 3740 phones were 3.0.15, the replacement phones are 3.2.10. thanks!
 
Handset and IPBS should be on the same release.
Never seen what you describe, but it could be just that..

Kind regards

Gunnar
__________________________________________________________________
Hippos have bad eyesight, but considering their weight, it’s hardly their problem
 
Hi Gunnaro, I have never seen this menu disappear either and I have other sites where handsets have been replaced and I'm pretty sure they would be at different releases by nature of when the come out of the box.
 
Could be a bad firmware on the handset or faulty hardware.

Try fresh up the firmware on the handset. Takes less than 5 min, and then you have them all on same level.

Kind regards

Gunnar
__________________________________________________________________
Hippos have bad eyesight, but considering their weight, it’s hardly their problem
 
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