I have a 3300 MXe 4.2 that I'm turning up. It appears the HD1 slot is bad. HD2 is working fine. All HD's in slot 1 show Fault. Yet they all work in another system. Could it be the HDD Controller? Or something more involved? Has anyone had such an issue? Thanks in advance.
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3300 Mxe HD1 Slot Fault
- Thread starter cdpak
- Start date
I had a bad raid controller recently.
I re-installed the Non-Raid controller and slot 1 worked fine.
Mitel provided a DOA replacement and all was good.
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What's most important is that you realise ... There is no spoon.
I re-installed the Non-Raid controller and slot 1 worked fine.
Mitel provided a DOA replacement and all was good.
**********************************************
What's most important is that you realise ... There is no spoon.
Did you try clearing the sockets?
Clearing RAID Controller Sockets
The RAID controller stores the model number and a serial number of the disks in what is called sockets. This information is used to detect when a disk has been changed. When a RAID controller is shipped, this socket information is clear. There are times this information must be cleared, for example, when you want to install a hard disk that already has a different version of software or configuration, or if you start up the system with one drive installed and that drive is defective.
To clear the sockets, perform the following steps.
1. While power is OFF, verify both hard disks are removed.
2. Turn the MXe power on. Wait until the fault LEDs on the RAID controller are orange.
3. Turn the MXe power off. The RAID controller sockets are now clear.
4. Proceed with the installation/upgrade.
Clearing RAID Controller Sockets
The RAID controller stores the model number and a serial number of the disks in what is called sockets. This information is used to detect when a disk has been changed. When a RAID controller is shipped, this socket information is clear. There are times this information must be cleared, for example, when you want to install a hard disk that already has a different version of software or configuration, or if you start up the system with one drive installed and that drive is defective.
To clear the sockets, perform the following steps.
1. While power is OFF, verify both hard disks are removed.
2. Turn the MXe power on. Wait until the fault LEDs on the RAID controller are orange.
3. Turn the MXe power off. The RAID controller sockets are now clear.
4. Proceed with the installation/upgrade.
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