3300 MXe Embedded Voicemail

[IBroadway]

Hi There,

I've set up an "Information" voicemail box for a personal ring group.

After the message is played to the caller, the system gives the caller the option to dial 0 to ring the operator.

Can this be changed so that rather than the option heard for the operator, the call is ended after hearing the message?

Thanks
Ian

 

[kwbMitel]

This is the exact reason why I use menu node type instead of Information

Plays the message 3 times and can be configured to hang up.

Usually just repeating the message is enough.

**********************************************
What's most important is that you realise ... There is no spoon.

 

[IBroadway]

Is it possible to tell me how to do this? I've created a new mailbox, assigned it as a Menu Node. I assume I now proceed to the MLAA page?

 

[MrMitel]

No need to add any options in the MLAA form, the menu node mailbox greeting will be heard by the caller, log into the administrator mailbox 9999 and edit your new menu node mailbox to play three times and then disconnect the call

 

[IBroadway]

right ok so I just change my current mailbox with the already recorded message to "menu node" and then access the admin mailbox and change the time out option?

 

[MrMitel]

Correct, mailbox type will be menu node, edit using the admin mailbox and set to disconnect after timeout

 

[IBroadway]

Awesome, did as you instructed, works a treat. Thanks all for your help