3300 configuring TAPI

[johnymiddleton]

Hi
I have a new 3300 being installed next week.
Is the TAPI software included, or do I need to order it separately?
I will be using a screen pop application with Goldmine that works with TAPI and has worked on 3300 installations, but I don't know if I need to order any software options.

Thanks
John

 

[kwbMitel]

The Mitai Tapi option is enables in the system options and is configurable On or Off without purchase.

The HCI COS options are then configurable.

A reboot is required if the Mitai option is not already enabled.

 

[johnymiddleton]

Thanks for that.
What about the Mitel TAPI client, where do I get that from?

 

[kwbMitel]

It is part of the software included with Your Assistant Lite.

On some of my sites I have resorted to installing YA Lite and then uninstalling it (the Mitel Tapi Plugin does not uninstall)

 

[johnymiddleton]

Is there any way you can order this without YA lite?
I don't need LA lite.
Thanks for your help so far kwbMitel!

 

[kwbMitel]

If there is another way, I don't know it.

Sorry

 

[johnymiddleton]

The dealer has told me I can order these two parts, which I have done - I will post here if it works:

50003932 MiTSP (TAPI) Desktop CD
53001332 MiTSP 4.1 Desktop Edition License

 

[Mitelpassion]

johnny,

those ordered part will do the trick. you merely install and configure. It's simple and easy. Must admit though used this some time ago. Been using YA or YA lite