2250 issue

[Shawnzhang]

is it a possibity that M2250 attendant can receive more than one incoming calls? and indicator on loop key 2 and 3. How to config?
what happens on my 2250 is that, i can only receive one call. when the second caller dial in, I can only hear a buzz tone, but without loop key indicator.
please help...

 

[TAnselm]

As long as Loop key 2 and 3 are programmed, calls should go to them. I would check the programming in the switch for that 2250. If it is correct then I would reset the 2250 by unplugging it and plugging it back in.

Knowledge: Your number one stupidity condom...

 

[Shawnzhang]

TAnselm, beneath please find my configuration, actually, i do not know how to program key 2 key 3 on 2250, please kindly advise, thanks!

TYPE ATT_DATA
CUST 00
OPT ABDD AHA EBIN BIXA BLA BOHD DNCA DRE
DNI DRE FACD IC1 ITG IDP XLF XBL
FKA MCTA NCD CUI MWUA LOA PSD RECA
REA SYA SLA SIAD THPD AMD TOA ATDA
ATDN 0
NCOS 0
CWUP NO
CWCL 0 3
CWTM 0 30
CWBZ YES YES
MATT NO
RTIM 30 30 30
ATIM 0
AQTT 30
AODN 6181
SPVC 00
SBLF NO
RTSA RSAD
SACP NO
ABDN NO
IRFR NO
XRFR NO
ADHT 0
AFNT 0
AFBT 0
IDBZ NO
PBUZ 02 10
ICI 00 IAT
ICI 01 R000 LD2
ICI 02 LD3 CA2
ICI 03 CA3
ICI 04 CA4
ICI 05 RLL
ICI 06 CFN
ICI 07 CFB
ICI 08
ICI 09
RICI


TN 4 1 14 0
DATE
PAGE
DES

TN 004 1 14 00
TYPE 2250
CDEN 8D
CTYP XDLC
CUST 0
SGRP 0
SETN 004 1 14 01
ANUM 02
IADN
ALPD NO
SSU
ICDR ICDA
ABAN ABDD
CPND CNDA
AADN
DNDI DNDA
DAPC DAPA
LANG 00
KEY 00 BVR
KEY 01 DCW
KEY 02 MCK
KEY 03 MIK
KEY 04 COS
KEY 05 AWU
KEY 06 DDL
KEY 07 EES
KEY 08
KEY 09
KEY 10
KEY 11
KEY 12
KEY 13
KEY 14
KEY 15
KEY 16
KEY 17
KEY 18
KEY 19
DATE 27 JAN 2008

 

[tnphoneman]

Calls on a 2250 do not roll up the loop keys. What the user has to do is place the current call on hold by pressing the hold and then the release key and the next call will roll up to loop key 2 etc...

Remember this set was not designed to work like any other set. It is designed to answer and get rid of the call.

Also ICI keys are not necessarily indicative of the order of the calls coming in but rather their origination to allow the operator to answer an outside call before they answer an internal call.

 

[Shawnzhang]

tnphoneman, thanks for your advise.