WildCardSys
IS-IT--Management
I have a 2250 which displays the outside callers ANI when the attendant performs a warm transfer to an internal DN. The transferee’s set displays the external ANI rather than the internal DN of the console. This issue only occurs on attendant transfers, calls from set to set display the internal ANI / CPDN on the release/connect button is pressed. I have compared the LD12 and CDB ATT blocks with of other sites in which the 2250 functions correctly. Could this be a package issue or a setting in a different LD / block?