Have a 200 ICP MX running 5.0.2.12 that is, for some reason, dropping off of the network on Sundays. This has happened for at least the last month or so. The system becomes completely unresponsive, but only over the network. I can't telnet into it, and our iPocket connected to the PMS loses connection so our housekeepers can't put in rooms and check ins/outs aren't updated either.
We don't have any IP phones as this was an upgrade from a 200 EL, so I can't say if those were affected. All digital and analog here.
This same network backbone runs lots of other things like CCTV and digital signage, so I'm pretty sure it's not the network. The 200 ICP and anything else connected to the system over IP are on their own VLAN.
All of the switches are HP ProCurves. If I get onto one of the switches right now, I can look at the port that the 200 ICP is connected to and see the MAC of the network adapter. Come Sunday, the port shows that link is up, but there is no activity and no MAC address shown.
I know this is really bizarre. Any thoughts?
Thanks!
We don't have any IP phones as this was an upgrade from a 200 EL, so I can't say if those were affected. All digital and analog here.
This same network backbone runs lots of other things like CCTV and digital signage, so I'm pretty sure it's not the network. The 200 ICP and anything else connected to the system over IP are on their own VLAN.
All of the switches are HP ProCurves. If I get onto one of the switches right now, I can look at the port that the 200 ICP is connected to and see the MAC of the network adapter. Come Sunday, the port shows that link is up, but there is no activity and no MAC address shown.
I know this is really bizarre. Any thoughts?
Thanks!