200-ICP Low LS/Class audio levels after upgrade to Rls 4

[MitelInMyBlood]

We've recently upgraded 4 SX 200-ICP sites from rls 3 to rls 4 and at each site after the upgrade we're experiencing low audio levels on the LS trunks. In rls 3 in form 13 there was a setting you could use to set the line length to extra long. That is no longer an option in ver 4.

Anyone have a workaround or a fix?

Thnx.

 

[MitelInMyBlood]

Never mind....
Found the document for the LS Milliwatt test. Apparently the level setting now occurs automatically, but you have to run the milliwatt test.

 

[kwbMitel]

Too bad you can't give yourself a star.

That was going to be my answer but you beat me to it.

*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.

 

[IrwinMFletcher]

The LMT will measure and rate your LS lines, then match to the best internal setting that the system has, so it should be run on every install/upgrade.

Having said that, you should still be able to override the suggested settings. Can't think of where off the top of my head....

 

[MitelInMyBlood]

Well, a problem...
In rls 4.0 3.12 there is no Audio Configuration Table subform under form 13.

Now what?

 

[IrwinMFletcher]

I haven't touched a SX200ICP in some time, but if you've run the LMT, it will give you the recommended trunk settings, fill in the trunk circuit descriptor form with the settings.

 

[MitelInMyBlood]

You cannot run the LMT per the furnished documentation, which as usual, is incomplete.

However, literally buried in the Knowledge Base I found this document:

http://domino1.mitel.com/prodsupp/p...819459696AC2A085852571030051E131?opendocument

which provides the missing information. Odd this wouldn't be in the latest Rls 4 UR 5 (4.0.5.15) tech docs.