2 Different Sources for Music On Hold

[JEFBEL]

Hi, Looking for a suggestion on how to have two different Music On Holds within our building. One would go to certain phones. The other source would go to others.

Here is a printout from our PBX:

DES MUS
TN 020 0 00 01
TYPE MUS
CUST 0
XTRK XUT
TIMP 600
BIMP 600
RTMB 40 1
CFLP 30
DATE 23 APR 2007

We've used the one source successfully for years. This second source will need to go to less than 10 DN's.

Where do I start? Thanks in advance!

 

[JEFBEL]

Here is some more info

TYPE RDB
CUST 00
DMOD
ROUT 40
DES MUS
TKTP MUS
NPID_TBL_NUM 0
VTRK NO
NODE
ICOG OGT
SRCH LIN
STEP
BDCT NO
ACOD 2014
TARG 01
CLEN 1
OABS
TIMR ICF 512
OGF 512
EOD 13952
DSI 34944
NRD 10112
DDL 70
ODT 4096
RGV 640
GRD 896
SFB 3
SST 5 0
NEDC ETH
FEDC ORG
HOLD 02 02 40
SEIZ 02 02
RGFL 02 02
CDR NO
MUS NO
TTBL 0
OHTD NO
ALRM NO
SGRP 0
ARDN NO
AACR NO

 

[StanleySteamer]

You will need a new RDB with a new TN connected to your music source. Then see the Feature Guide - Music on hold, Set based.

 

[KCFLHRC]

Not gonna happen, music is assigned to the trunk route, not to individual phones

 

[StanleySteamer]

KCFLHRC take a look at the feature guide.
"Set-based Music on Hold provides the option to configure different music for callers on hold based
on the type of phone involved in the call. If a call is placed on hold, the destination side listens to
Music on Hold as defined in the TN block configuration.

 

[KCFLHRC]

Yep, I stand corrected. Never had an application for this. What release did this become available?

 

[StanleySteamer]

Release 7.0 I think.

 

[357951258]

You can order Rel 7.65 only