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2-3 sec. Delay on out bound calls

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netwed

Instructor
Nov 30, 2008
28
CA
When making an outbound calls using an IP 5610 ip/vpn phone I get a 3 sec. delay before I can hear the called party.
IPO 500 4.1.15
 
That's nice for you. Any other dteails to add.

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

Football is not a matter of life and death-It is far more important!!!!
 
Bear with me... this world is new and i'm seeing red... what more information can I provied?
 
What type of network connections at both ends, what device you're using for the VPN connection, whether there is network latency between the remote site, etc..
 
Jamie has got the hump cos his birthday thread got hijacked lol!

arsene knows......

everything. apart from the importance of depth in a squad. and what a chequebook looks like......
 
I think it might be the Post birthday blues, mixed with a hangover, being 1 year older and closer to DDay.
 
1- Cable internet 7meg to central site, centrale site 100mg internet connection.
2- 4 IP phones on site
2- Latency 8-11ms between each site through VPN Tunnel 3-Device= Multitech RF 830 both sites
4- Linksys POE switch

*Happy B'Day Jamie*

this world is new and i'm seeing red...
 
Do you have just ip phones connected by a vpn router or do you have 4 5610 vpn remote phones ?



ACA - Implement IP Office
ACS - Implement IP Office
ACA - Implement IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
 
Is it 3 seconds after the call connects before you can hear them or is it a delay in dialling.

BTW I'm not jealous the thread got taken over, more that I want a bike and can't afford one!!!

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

Football is not a matter of life and death-It is far more important!!!!
 
4 5610 vpn through IP Tunnel remote

this world is new and i'm seeing red...
 
So are the phones running the VPN firmware or or are they standard IP phones running through the hardware VPN??

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

Football is not a matter of life and death-It is far more important!!!!
 
They are standard IP phones running through the hardware VPN

this world is new and i'm seeing red...
 
Is it 3 seconds after the call connects before you can hear them or is it a delay in dialling???

We need a few more details on what exactly is happening

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

Football is not a matter of life and death-It is far more important!!!!
 
***when the phone rings and secretary pick up... she goes hello about twice or three times before the party on the other end can hear her...

***When she makes a call and the other party picks up, she goes hello twice before they can hear her...

this world is new and i'm seeing red...
 
Is the VPN staying up all the time or is it dropping out. Set a machine on that same side as the IP to ping something on the other to keep the link up and test


Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

Football is not a matter of life and death-It is far more important!!!!
 
729

this world is new and i'm seeing red...
 
Thank you all... Will try.

this world is new and i'm seeing red...
 
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