Hi guys,
I am asking for your help and knowledge about a problem on One-X Portal. For context I have touch an IPO for the first time one week ago, and I have read all subjects possible on the web.
Here is (I hope) a clear view of what happens : (Please forgive my english I just learn it at school :x)
What I have : IP Office 500V2 8.1(43)
An active SIP Trunk (All phones are going through it) no PRI etc
Different phones (9621G & 9641G)
Application Server Web Control v8.1.21-5 (Linux CentOS Avaya Package on a VMWARE ESXi)
Licences : Essential, R8+ Preferred Edition, Advanced Edition, SIP Trunk Channels, Mobile Worker, IP EndPoint
What is working : Phones are working well through the SIP Trunk
I can access to the App Server Linux through my web browser ( I can access to One-X Portal and log Admin through web browser ( I can access to the Manager etc for the IPO
What is not working : I can't log into One-X Portal with users through web (same PC) or One-X Mobile Preferred for IPO (Iphone) inside my wifi network.
Error message is : A license could not be assigned to you. Please contact your administrator. Mobile users is selected and on-x Portal activation is checked.
I just need it to work inside my LAN so Firewall and DNS should not be a problem.
Any ideas ?
Thanks .
I am asking for your help and knowledge about a problem on One-X Portal. For context I have touch an IPO for the first time one week ago, and I have read all subjects possible on the web.
Here is (I hope) a clear view of what happens : (Please forgive my english I just learn it at school :x)
What I have : IP Office 500V2 8.1(43)
An active SIP Trunk (All phones are going through it) no PRI etc
Different phones (9621G & 9641G)
Application Server Web Control v8.1.21-5 (Linux CentOS Avaya Package on a VMWARE ESXi)
Licences : Essential, R8+ Preferred Edition, Advanced Edition, SIP Trunk Channels, Mobile Worker, IP EndPoint
What is working : Phones are working well through the SIP Trunk
I can access to the App Server Linux through my web browser ( I can access to One-X Portal and log Admin through web browser ( I can access to the Manager etc for the IPO
What is not working : I can't log into One-X Portal with users through web (same PC) or One-X Mobile Preferred for IPO (Iphone) inside my wifi network.
Error message is : A license could not be assigned to you. Please contact your administrator. Mobile users is selected and on-x Portal activation is checked.
I just need it to work inside my LAN so Firewall and DNS should not be a problem.
Any ideas ?
Thanks .