1616i Setup Issue 1

[maxse]

I am trying to connect a brand new 1616i IP Phone to an IPO 500v2 8.1, I press * when prompted to program the interface. Its asking for a procpswd, I have tried craft, 9999, 1234. admin? Any idea what I need to do?

 

[amriddle01]

If you have ACSS certification then you can open your own tickets etc.

Not here you can't Westi...



"No problem monkey socks

 

[tlpeter]

Indeed, only with IPOSS otherwise it is a no go.


BAZINGA!

I'm not insane, my mother had me tested!

 

[Westi]

we are so advanced here I tell you ;-)

actually IPOSS is also a requirement but that is at the moment a given. Avaya needs to make money any way they can it seems. IPOSS is better than the 4 hours you had to buy at $400/hr in advance a call you make to get support for their firmware issues.

Joe W.

FHandw, ACSS (SME), ACIS (SME)

http://convergednetworks.ca

Interrupt the silence only if you improve it by saying something, otherwise be quiet and everybody will be grateful.

 

[Bas1234]

@tlpeter....enough time? Since you and intrigrant left im still on my own...and Frank for the easy questions
I do not check it updates every day just once a week. Like 8.1.69 was on for a day then they removed it and 2 weeks later they have put it on there again....mayor bug?

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
______________________________________

 

[tlpeter]

Perhaps Intrigrant and i gave better advise so they won't call back
OK that was just a joke

BAZINGA!

I'm not insane, my mother had me tested!

 

[Bas1234]

We have a ticket system and a knowledgebase so less calls

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
______________________________________

 

[tlpeter]

Then you must have at least 4 free hours a day
What else are you doing?


BAZINGA!

I'm not insane, my mother had me tested!

 

[Bas1234]

just like you mostly on tek-tips

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
______________________________________

 

[tlpeter]

, that is called product knowledge!
You need to maintain that


BAZINGA!

I'm not insane, my mother had me tested!

 

[intrigrant]

To be honest and don't get angry on me, the ticketing system sucks and the help isnt really helpfull, you come up with things I already tried, you should know that.
That knowledgebase is just a list of tech bulletins and links to the docs, I don't need that.
So for starters it may be helpfull but I cannot get any new knowledge from it.
Like the prob;em with the 1403 phones, do you really think I did not put in the latest software? I do this a lot longer as you and have had more serious problems in the past ( rel 3.0 was a big bug festival )

A simple mind delivers great solutions

 

[Bas1234]

Intrigrant: By the lack of info in the ticket. And the reply "I will give it a try" sounds to me you didn't also asked you if it solved the problem but i haven't had a reply. We also stil have a Phone number. But i think we better not discus that here.

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
______________________________________

 

[intrigrant]

You are right, no furter comment on this here.
Maybe it is a good idea for you and Bart to visit us and discuss the issue

A simple mind delivers great solutions

 

[Bas1234]

Sounds good to me intrigrant. I'll bring some Worstenbroodjes if you like

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
______________________________________

 

[intrigrant]

Great, we'll take care of the Duveltjes

A simple mind delivers great solutions

 

[Bas1234]

We will save those for after 5 o'çlock

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
______________________________________

 

[amriddle01]

Sausage Rolls and Beer



"No problem monkey socks

 

[tlpeter]

Ha ha bitch fight but then with boxing gloves on
I understand both.
One guy tries all he knows and the other one does not know what is done.

BAZINGA!

I'm not insane, my mother had me tested!