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1403 digital question

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vibe981

Technical User
Feb 20, 2014
11
US
Hello,

I have a 1403 digital phone that won't allow me to logout of it. When I press *36 it says, "Call rejected" The short code works fine on every other model of phone but this one. Is there another method to log this phone out?

Thank you
 
Do you have an appearance programmed on the button with the red button lit up?
 
Yes the appearance is programmed. If I plug a 1408 to the same line it works w/o a problem.
 
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