1150 and Plantronics cordless headset

[cormierjimmy]

thread798-1537942

Does a 1150 and CS50-US or CS50 with plantronics APU-7 can answer other key than 0 key ? I want to be able to answer personal DN on key 1. Any idea ? is it supported ?

DES 2910
TN 108 0 04 22 VIRTUAL
TYPE 1150
CDEN 8D
CTYP XDLC
CUST 0
NUID
NHTN
CFG_ZONE 010
CUR_ZONE 010
ERL 10
ECL 0
FDN 7000
TGAR 1
LDN NO
NCOS 6
SGRP 0
RNPG 0
SCI 0
SSU 0000
XLST 0
SCPW 1234
CLS CTD FBD WTA LPR MTD FNA HTA TDD HFA CRPD
MWA LMPN RMMD SMWD AAD IMD DOS XHD IRA NID OLA VCE DRG1
POD DSX VMD SLKD CCSD SWD LND CNDD
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDD CFXD ARHD CNTD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD
AHD DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
VOLA VOUD OUSD OBPD CDMR PRED ICRD MCDD T87D KEM3 MSNV FRA PKCH
CPND_LANG ROM
RCO 0
HUNT 7000
LHK 1
LPK 2
PLEV 02
PUID
DANI NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
PRI 01
MLWU_LANG 0
MLNG FRE
DNDR 0
KEY 00 ACD 2002 10 2165
SPV
01 SCR 2910 10 MARP
CPND
NAME Poste Test
XPLN 24
DISPLAY_FMT FIRST,LAST
02 ADL 31
03
04
05
06
07
08
09
10 ADL 31
11 ADL 31
12 NRD
13 MSB
14 AAG
15 EMR
16 MWK 7000
17 TRN
18 AO6
19 CFW 4
20 RGA
21 PRK
22
23 SSU 0000
24
25
26
27
28
29
30
31
DATE 13 JUL 2011


Jimmy Cormier
Quebec City, Canada
Sorry, I’m french !
20xBCM/SRG,CS1000,7xIP Office,4xVmpro,
3x contactstore,Call Manager,AES,Nice Recording,Callsweet,IEX Totalview,Symposium,Callpilot,Kofax,

 

[RyanEOD]

Humm, I see you have some of these in there:

Feature packaging Automatic Line Selection (LSEL) package 72 has no feature package dependencies.

CLS:
(IRD) IRA     (Deny) allow incoming ringing line preference.
(NID) NIA     (Deny) allow incoming non-ringing line preference.
(OLD) OLA     (Deny) allow outgoing line preference.

LPK xx Specify the last key to be scanned for line preference
(such as 0-7, 10-17, 20-27).
Prompted only if CLS = IRA, NIA, or OLA.

Note: A value of 0 (zero) for LPK disables this feature.

Does it work with the handset and just not the headset, or not at all?

 

[Romar53]

try going into the phone by pressing the Services key once.At the Telephone options press select. arrow to on hook default path,press select.arrow to headset enabled, press select. then press the quit button. When wearing the headset, dial tone or call will come through the headset not jump to handsfree.

 

[cormierjimmy]

Romar53 : Yep. Already done, Set at USB + Enable HID
RyanEOD : My phone is deaquired and I've set IRA,NIA,OLA LPK 2
I've try LPK 1-2 but I got a SchError. Can add |-|

Same issue. Other Idea ? Are it supposed to work ? Someone make it work ?



Jimmy Cormier
Quebec City, Canada
Sorry, I’m french !
20xBCM/SRG,CS1000,7xIP Office,4xVmpro,
3x contactstore,Call Manager,AES,Nice Recording,Callsweet,IEX Totalview,Symposium,Callpilot,Kofax,

 

[Romar53]

I have an 1140 with headset, IRA, LPK 2. When I ring line 1 and press the headset key, the headset picks up. Does your call on line 1 go to Handsfree?

 

[cormierjimmy]

If I it the key 1, Calls goes to the headet. I'm unable to pick the call from the headset button. So I cannot take the calls remotely but I can if I'm sit at my desk

Thank you

Jimmy Cormier
Quebec City, Canada
Sorry, I’m french !
20xBCM/SRG,CS1000,7xIP Office,4xVmpro,
3x contactstore,Call Manager,AES,Nice Recording,Callsweet,IEX Totalview,Symposium,Callpilot,Kofax,

 

[Romar53]

Is the headset plugged into the headset port in the back of the phone? If you can not pick up the call with the headset button that could be the problem. You should be able to answer the phone by pressing the headset button. You may need a lifter kit if you are trying to answert the call be pushing button on the headset while you are away from the phone.

 

[RickyPone]

Romar doesn't it have to be plugged in to the handset port and use a lifter.

Forget work I'm going fishin'

 

[cormierjimmy]

Pluged by USB or bluethooth

Jimmy Cormier
Quebec City, Canada
Sorry, I’m french !
20xBCM/SRG,CS1000,7xIP Office,4xVmpro,
3x contactstore,Call Manager,AES,Nice Recording,Callsweet,IEX Totalview,Symposium,Callpilot,Kofax,

 

[Romar53]

Ok that helps. I'll get my Blue Tooth set up and get back to you

 

[guycable2]

I have the same issue here. trying to answer key 1 on an 1150 phone that is logged into acd causes my phones to go not ready or come out of not ready.

We theorized that this was due to the 1150 being designed as an ACD set and was the expected behavior for the HID commands.

If we have a user that wants to answer their key 1 with wireless headset and they are ACD we give them a 1140 phone instead.

 

[Romar53]

Guycable has the answer here. I didn't have a 1150 to test with so I was using an 1140. The Bluetooth headset works fine picking up both lines on an 1140.