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1140E DHCP for IP Office 2

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dcourter

IS-IT--Management
Sep 27, 2007
228
US
I currently have a DHCP option 128 setup with the follwoing setting.

Nortel-i2004-A,192.168.42.1:1719,1,5. To try to get my 1140e's to register but they say they can not locate the Server. Is my option not setup correclty??

Thanks in advance to any advice

ACA - IP Office Implement
 
That phones are not support for IP Office..

The sets below are NOT supported on IP Office:.

M7208 North America (non-global) can be identified by levels of contrast, North American sets have 4 levels while global sets have 9 levels of contrast.

M7310 North America (non-global) can be identified by levels of contrast, North American sets have 4 levels while global sets have 9 levels of contrast.

M7324 North America (non-global) can be identified by levels of contrast, North American sets have 4 levels while global sets have 9 levels of contrast.

1110 IP Deskphone

1210 IP Deskphone

2001 IP Deskphone
2002 IP Deskphone
2004 IP Deskphone
2007 IP Deskphone
i24 Key Expansion Module for 2000 Series IP Phones

2050 IP Softphone v2 & v4
2050 Mobile Voice Client

2033 IP Audio Conferencing Unit

BCM Doorphone
Norstar Doorphone
Analog Terminal Adapter (ATA)
Algo Call Button

6120 Wireless LAN Handset
6140 Wireless LAN Handset
2000 Series Wireless LAN Handset

 
According to Avaya the 1140E is compatible with IP Office as of v 6.

Avaya Solution & Interoperability Test Lab
Configuring Avaya 1120E, 1140E, 1220 and 1230 IP
Deskphones with Avaya IP Office Release 6.1 – Issue 1.0

ACA - IP Office Implement
 
1140e:

1.- you need change Firmware to SIP
point TFTP Address: xxx.xxx.xxx.xxx <<<<< IP Office IP Address
Wait for downloading files.. and reboot phone..

 
You said V6 and then quote a 6.1 document - shoddy. 6.1 supported them as non-native extensions (ie. just the same as 3rd party non-Avaya phones). True native (though very poor) support came in Release 7.0. It also came with a manual stating that DHCP support by the IP Office only, ie. RTM.

 
The integration is a bit of a token effort with Nortel IP phones (digital is much better) and is mainly to keep the Nortel bods quiet, they will not work as they used to and will just set off all sorts of moans and grumbles, they really aren't worth it :)

Untitled-1.png
 
Option 128 only applies when running UNISTIM firmware. There are instructions in the Avaya 1140E/IPO user guides that explain how to convert them to SIP. They need to be on C7M firmware first. C7M is included in the Manager directory.

If the phone is on an acceptable UNISTIM releaase already, follow morenot's direction and point the phone to the IPO via the provisioning server address, modify the 1140e.cfg file, cross your fingers, pray a bit and you'll be off and running. Magic will happen and then you get to fart around with the other files required to make the phone limp along.

I had to convert several from C3C to C7M, then to C8G before I could get them to take the SIP load. In the time I spent converting 18 1140s to SIP, I had installed and registered 50 Avaya sets.

I loved the 1140 on the Nortel platforms, but the SIP load leaves a lot to be desired.

 
I know this is an IP Office forum and I've considered acquiring an IP Office to replace my BCM. I am instead tettering towards the UCx by Emetrotel. Interesting, UCx supports every single one of the phones (minus the KEM's which are in development) below in question:

The sets below are NOT supported on IP Office:.

M7208 North America (non-global) can be identified by levels of contrast, North American sets have 4 levels while global sets have 9 levels of contrast.

M7310 North America (non-global) can be identified by levels of contrast, North American sets have 4 levels while global sets have 9 levels of contrast.

M7324 North America (non-global) can be identified by levels of contrast, North American sets have 4 levels while global sets have 9 levels of contrast.

1110 IP Deskphone

1210 IP Deskphone

2001 IP Deskphone
2002 IP Deskphone
2004 IP Deskphone
2007 IP Deskphone
i24 Key Expansion Module for 2000 Series IP Phones

2050 IP Softphone v2 & v4
2050 Mobile Voice Client

2033 IP Audio Conferencing Unit

BCM Doorphone
Norstar Doorphone
Analog Terminal Adapter (ATA)
Algo Call Button

6120 Wireless LAN Handset
6140 Wireless LAN Handset
2000 Series Wireless LAN Handset

In addition, every 11xx and 12xx set including the 1110 and 1210 works on their system, including Nortel feature codes!

You can also use an 11xx and 12xx on SIP of Unistim, and also use a Cisco 7970, Polycom, Grandstream, etc.

So I really have to make a tough decision here....IP office and switch out all of my phones eventually to Avaya sets that I find less than inspiring or switch to UCx and be able to continue using my Nortel sets in a Nortel Unistim platform?

JP
 
Go ahead and buy that system then, bear in mind you will be on your own if they go pop though and they are not exactly a well established company. But if it's an effort to keep your Nortel kit going at all costs just stick with the system as it is, you can always buy spares as there are plenty being ripped out and sold on ebay :)

Untitled-1.png
 
Thanks for all the info. The goal here is just to be able to test the phones without having to buy a Nortel system. Since I have IP Office and Comm Manager systems I figured I would get them to at least be able to test on one of those. However having to convert the firmware over to test and then back again so they can be used on customer Nortel systems that just seems like way too much work for a phone we dont sell very often. Siz 6.1 is V6 as anything starting with the number 6 would be V6. Excuse me for leaving out the .1 two lines above. You can keep time wasting comments to yourself please.

ACA - IP Office Implement
 
dcourter

The sub build in the version number is very important in IPO

although you could argue that V6.0 & V6.1 are both V6 releases
V6.1 introduced new features & support for hardware not supported on V6.0
also upgrading from V6.0 to V6.1 requires an upgrade license.

therefore the comments by sizbut were anything but time wasting, but intended to stop you wasting (and possibly others who find this thread whilst searching) lots of time trying to get a 1140 working on a V6.0 switch.

if your requirement is to test Nortel phones before shipping I would suggest buying a BCM50 off ebay as I am sure it must be flooded with them at the moment,certainly testing them on the IPO is not the way to go.


Computers are like Air conditioners:-
Both stop working when you open Windows
 
You said V6 and then quote a 6.1 document - shoddy.

This was not intended to be a helpful comment in any way. IT was intended to be a jerk comment and waste time. I appreciate people that point out my mistakes and make helpful comments but would rather people like that just not post at all then be a turd. My comment ......

According to Avaya the 1140E is compatible with IP Office as of v 6.

Avaya Solution & Interoperability Test Lab
Configuring Avaya 1120E, 1140E, 1220 and 1230 IP
Deskphones with Avaya IP Office Release 6.1 – Issue 1.0

Corrected itself by the time you were done reading it so no one would have lost any time looking at V6 vs 6.1. But in the long run I do know how to make them work now in case a client has Nortel phones they want to re use in a new IP Office install. Just not a good choice for testing. I will most likley be upgrading my Comm Manger system to use with testing and not throw away money on another system well hardly ever use. Thanks to all that posted helpful info and I will be giving stars to those that did.

ACA - IP Office Implement
 
6.0 does support the, yes but less features then with 6.1
7.0 has even more features so that the phone actually do work a bit better.
Using 6.0 and those phones is like attaching an analog phone.
That is what he means.

Why shoot the messenger?
You could have found this yourself on the knowledgebase if you had a look.
This way people will stop helping other people when they have questions.


BAZINGA!

I'm not insane, my mother had me tested!

www.lantel.nl
logolantel.png
 
Tlpeter perfect example of what I was talking about. I dont even care about the features or versions as that has nothing to do with what I was originally talking about and only responded about versions because some one said the phone I was talking about was not supported. The problem was getting DHCP setup correctly to feed addys to my phones which not a single person had any input on. Every one would rather waste mine and their time to tell me the difference between 6 and 6.1. I have used the knowledge base and would have if looking at version numbers was my issue. So every one just stop responding to this post. I have resolved my own issue and will figure out the DHCP for myself down the road when I need to. THANK YOU to the 1 person who posted something useful which is what these forums are suppose to be about not calling people names because they typed 6 and not 6.1.

PROBLEM RESOLVED PLEASE STOP RESPONDING as im getting aggravated and dont want to piss any one off....just let it go and move on with your days...its Friday so lets be happy

ACA - IP Office Implement
 
Relax, it is almost weekend :)
Take a beer and think back when it starts hitting the brain :)


BAZINGA!

I'm not insane, my mother had me tested!

www.lantel.nl
logolantel.png
 
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