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016 TRR NO FW????? 2

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Mgoddard

Technical User
Mar 23, 2006
39
US
I had some of my people come to me and tell me their external phone bells were not working. So i went in to check my programming and everything was good. Then i checked System Inventory and this card is Showing No Firmware. I have changed the card with another one just like it and it still shows that. Can someone tell me what this means and how i can fix it.Thanks.
 
Sorry for the DBL Post i could not find the edit button.

My system is Merlin Legend R7 V14.2 With an expansion carrier All slots filled.
 
Did you do a board renumber? I would try that first. Press menu, system program, start/exit, system, highlight board renumber and press yes/continue. The system will do a restart - so everyone has to be off their phones.

Then check in maintenance under system inventory to see if the board shows up.

If not - it may require a slot reset and restore in maintenance - and possibly another board renumber.

Tom Daugirdas,
President
STCG, Inc.
stcg.com
 
Yeah i did the board renumber and it worked perfectly. Thanks alot guys for the quick responces and quick remedy to my problem.
 
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