016 TRR NO FW????? 2

[Mgoddard]

I had some of my people come to me and tell me their external phone bells were not working. So i went in to check my programming and everything was good. Then i checked System Inventory and this card is Showing No Firmware. I have changed the card with another one just like it and it still shows that. Can someone tell me what this means and how i can fix it.Thanks.

 

[Mgoddard]

Sorry for the DBL Post i could not find the edit button.

My system is Merlin Legend R7 V14.2 With an expansion carrier All slots filled.

 

[tdaugirdas]

Did you do a board renumber? I would try that first. Press menu, system program, start/exit, system, highlight board renumber and press yes/continue. The system will do a restart - so everyone has to be off their phones.

Then check in maintenance under system inventory to see if the board shows up.

If not - it may require a slot reset and restore in maintenance - and possibly another board renumber.

Tom Daugirdas,
President
STCG, Inc.
stcg.com

 

[merlinman]

- OR - Maybe another board.

Hopefully what Tom suggests will get this thing back to life.

http://home.comcast.net/~merlinman/index.htm

 

[Mgoddard]

Yeah i did the board renumber and it worked perfectly. Thanks alot guys for the quick responces and quick remedy to my problem.