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  1. cdelwood

    Phone will not ring when called from ext. coming via LAN.

    Wouldn't the incoming call routing affect all phones? This phone is the only one not receiving calls.
  2. cdelwood

    Phone will not ring when called from ext. coming via LAN.

    4400 series phones. IPOffice 406. We have remote offices that are connected via LAN to 406's at each location so we can dial other branches by Ext. This set can send/receive ext calls on the same box, but cannot receive calls over LAN. I did not set this system up, so I don't know how the LAN...
  3. cdelwood

    Calls not rolling to VM - IPOffice 406

    I will check the name issue tomorrow. But no changes have been made to this phone. (That I know of).
  4. cdelwood

    Calls not rolling to VM - IPOffice 406

    4400 series phones. IPOffice 406. I have an ext that all of the sudden will not roll to VM. Vm is checked in programming. I unchecked it, rebooted, checked it again and still not working. I can log into her VM, so I know its there. The user is in two groups, one of which has VM activated for...
  5. cdelwood

    IPOffice406 Paging is out!!

    OK. Finally made it back onsite. I setup another port for paging, using you guys instructions and also the Avaya job aid I found online. I have everything set correctly, I go off hook on my phone, dial #200, I can hear the Bogan switch on, but no sound. I have my butt set monitoring the line...
  6. cdelwood

    IPOffice406 Paging is out!!

    TouchToneTommy. I did take the cable from the back of the IPOffice and put it in my butt set and was able to make pages. That is why I am ruling out the paging system as being the issue. And I do have voltage coming from the Bogan. Telecomboy. None of the sets have a short code. I was told...
  7. cdelwood

    IPOffice406 Paging is out!!

    I have an IPOffice406 that has a Bogan paging system plugged into the ATM4U port of card 2 on back of the IPoffice. The EU is no longer able to access the paging system through their phones. They enter #200 to make pages and get “number busy” when it is dialed. No changes have been made to the...
  8. cdelwood

    How to put a trunk "Out of Service"?

    Where do I find Trunk Type? All that I see in the Menu Tree is Lines.
  9. cdelwood

    How to put a trunk "Out of Service"?

    I have an IPOffice Small Business that has 4 active lines connected to the analog ports. The EU has decided to remove two of the lines and just go with 2 lines. I have read where you have to put the unused trunks "out of service". But I see no options to do that when I am looking at the trunks...
  10. cdelwood

    Call rolls to Centralized VMPro mailbox, but the greeting does not play.

    I have a VMPro centralized VM for a school system with about 7 schools. Each school has various versions of the 406 system. When I call the EU from another Ext, I can see on the set that it is rolling to VM, but the greeting does not play. I happened to hit 1 and the greeting started to play. I...
  11. cdelwood

    Help! Have to give presentation!!

    I was hired by a company that has only worked as a fire, control and entry/exit install. They wanted to be able to bid ALL low voltage wiring. Thats where I came along. My job is terminating phone and data, as well as planning out and building the IT rooms. In an effort to cross train all...
  12. cdelwood

    Setup VMbox with outgoing msg only

    How would I set up an announcement service ?
  13. cdelwood

    Setup VMbox with outgoing msg only

    Thanks. I think that did it. cd
  14. cdelwood

    Setup VMbox with outgoing msg only

    With Mermail, how do I setup a mailbox where the user can leave an outgoing message, but not allow the caller to leave a message? Whats that called?
  15. cdelwood

    Rolling one line to another?

    DING!DING!DING! We have a winner! Found out that Line 27 was RCF to Line 1 by AT&T. Still cant figure out why it was taken off though. Thanks guys cd
  16. cdelwood

    Rolling one line to another?

    Lines 1 thru 4 are the branch lines. Line 27 is his private line. On the branch phones, Lines 1-4 are App & Ring, with line 27 as App only. On his set, it is the opposite. I checked his set and it was not setup to roll anywhere. In Capabilites, I can only roll to another extention.
  17. cdelwood

    Rolling one line to another?

    Is this possible? MICS switch. User states that when his private line rings, if he is on phone or RNA, the line rolls to the main number. The main number rings all of the phones in the branch. AT&T came into the branch and made some changes (he does not know what) while I was on vacation and...
  18. cdelwood

    How many lines can I have?

    Is that 4 ports for each DS card? The cards are NT7B69AAA, BTW.
  19. cdelwood

    How many lines can I have?

    I have a MICS with a Combo card, DS card and T-1 card. A M12X0 with 2 DS cards in it. With an analog module. We are taking out the Network card and going back to 1Fb's. How many line will this switch support? Thanks cd
  20. cdelwood

    What is the capacity of a 0x32 switch?

    Thanks guys! Just to be clear, an 0x32 can support 32 stations. Got it. Is the 12x0 module on some of my switches for analog stations?

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