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  1. dannoWI

    ABKO

    Succesion 3.0 Am I just being impatient here? I had the error on EDD failure telling me to do a ABKO. I started a ABKO and it seemed to go fine then it told me to put disk 1 back in (I only used 1 floppy)and typed 'a' to continue. It appeared this would do a verify maybe but it has been an hour...
  2. dannoWI

    MWI on Nortel phone

    Call Manager 6 - Unity 7 - and Nortel CS1000 rls 3.0 with a QSIG PRI between the Nortel and the CUCM. Problem comes when trying to lite MWI on Nortel phone. Message is left in Unity Mailbox and an attempt is made to send MWI but the dchannel message always comes back with "Cause #21 - Call...
  3. dannoWI

    QSIG trunks with no optimization

    dannoWI (IS/IT--Management) Oct 16, 2008 Scenario: External PSTN call comes in on Cisco side and routed to phone A on Opt.81 over QSIG trunks. Phone A transfers call to Phone B which is back on Cisco side. This works fine but will leave the 2 QSIG trunks tied together for the duration of call...
  4. dannoWI

    Calls between Opt 81 and CCM with QSIG

    Scenario: External PSTN call comes in on Cisco side and routed to phone A on Opt.81 over QSIG trunks. Phone A transfers call to Phone B which is back on Cisco side. This works fine but will leave the 2 QSIG trunks tied together for the duration of call rather then dropping. Cisco Rep says...
  5. dannoWI

    abbreviated dial

    I can't even get this to copy so that excel will read it. It shows headers but no data. It's a small world, but I wouldn't want to paint it. Steven Wright
  6. dannoWI

    abbreviated dial

    I cannot print an entire abbreviated dial list without going page by page. Is there a way to do this? It's a small world, but I wouldn't want to paint it. Steven Wright
  7. dannoWI

    Forward to Cellphone

    I found the answer to this lies with the cell company. There is something with our main number when they get that as the clid.Other cell companies don't have this problem. And it is not a problem if we change the clid. It's a small world, but I wouldn't want to paint it. Steven Wright
  8. dannoWI

    Forward to Cellphone

    CS1000 rls 3 We do allow forwarding to cellphones and in most cases it works fine. The 1 problem is if the cellphone goes unanswered the celluar voicemail system doesn't answer the call in answer mode. Instead it asks for the your number. This happens if the main number is sent out as the clid...
  9. dannoWI

    OTM and MDR2000e

    The MDR seems to be setup, I can telnet into it. The OTM uses the same connection script as the dialup MDR which are working. I have no manual and Avotus is no help without maintenance contract. It's a small world, but I wouldn't want to paint it. Steven Wright
  10. dannoWI

    OTM and MDR2000e

    I have OTM 2.2 and a MDR2000e buffer box. I can telnet and ping the MDR2000 however OTM gets a connection error when I try to collect data. The configuration has been set for ethernet with the correct IP. Any idea what may be missed? It's a small world, but I wouldn't want to paint it. Steven...
  11. dannoWI

    MDR2000e

    That's what i needed, thanks so much. It's a small world, but I wouldn't want to paint it. Steven Wright
  12. dannoWI

    MDR2000e

    Thats the problem. No manual. It's a small world, but I wouldn't want to paint it. Steven Wright
  13. dannoWI

    MDR2000e

    I found the IP but Telnet fails. Is there a certain port or other command needed? It's a small world, but I wouldn't want to paint it. Steven Wright
  14. dannoWI

    MDR2000e

    Thanks acewarlock I have that manual but don't see any mention of the IP settings. It's a small world, but I wouldn't want to paint it. Steven Wright
  15. dannoWI

    MDR2000e

    The OTM being offsite from this OPT81 is not direct connected. The MDR2000 will store the records till OTM retrieves them. It's a small world, but I wouldn't want to paint it. Steven Wright
  16. dannoWI

    MDR2000e

    Does anyone have setup info for the MDR2000e? I can get into configuration but don't see anything about the ethernet port. Trying to use this between opt81 and OTM. Thanks It's a small world, but I wouldn't want to paint it. Steven Wright
  17. dannoWI

    Voice Forms on Call Pilot

    Does anyone have info they can share on the voice form feature on CallPilot 5? It's a small world, but I wouldn't want to paint it. Steven Wright
  18. dannoWI

    Crosstalk in mailbox

    User says when they playback messages they hear 2 way conversations have been recoreded in the mailbox. Several different conversations seperated by clicks in the same message. Has happened to one user several times over a couple days. Other users have reported the same but I don't have...
  19. dannoWI

    Route calls to same message.

    Our CallPilot will be down for a lengthy upgrade. We still have Meridian Mail at this same site. How can I get all calls to the CallPilot to go to the same announcement on the MerMail? The DFDN of the CDN for CallPilot is the MerMail DN so when CP is down the calls go to MerMail. That part is...
  20. dannoWI

    What ACD Call Has Priority?

    GH, It has been awhile but I believe the way we used to do this was. If they have NACD set the nite table of the first queue (the original dialed number)to say 2 seconds to the queue with real agents. Set the time to the menu next and have the menu transfer to the real queue which should be...

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