Thank you for your response phonesrus. I thought that I was missing something because I got the impression from thread 1107847 that if there was only one operator, then Pos-Busy should return a busy.
Andy
I’m having trouble getting my attendant Pos-Busy to work properly and I’ve looked at thread 946737 but that didn’t resolve the issue. When Pos-Busy is active, dialing 0 will still queue the call to the attendant. With the handset unplugged, dialing 0 will return a busy.
The attendant is not a...
I had a similar issue distributing calls between two attendants on different DCS'd systems. I ended up testing the last digit of the ANI against a VRT and sending the even digits to one attendant and odd digits to the other.
Sleazy, but it works.
...Andy
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