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I have a vector that when callers use a single digit to go to an extension and there is no answer it does not cover to voice mail. Here is how I have it programmed. CALL VECTOR Number: 231 Name: CVB-Sales Multimedia? n Attendant Vectoring...

Here is the scenario: A call comes to extension 4723 and no one is at 4723 so extension 4733 uses a call pick up button to answer. The caller wants extension 4717. The user on extension 4733 transfers the picked up call and transfers to 4717.No answer on extension 4717 and has a coverage path to...

Thanks to all that replied. I was able to use the web interface to change the customer options. I will now try the ars ana locations. Thanks again, Tom

When I enter the command I get the following message "multiple locations feature not assigned

Thanks for the quick replies. What is the command to change or add a ARS location table.

I have a g430 that I need to install a pri-t1. It is not an LSP it is registered to a 8800. I want the stations associated with this gateway to only use the pri-t1 that is installed in the gateway for both incoming and outgoing calls and not at our core location. I programmed the route pattern...

tciotti2003, Have you been able to resolve this issue. I am have the same trouble. Thanks

Thanks for the replies. This site is great!

We are in the process of removing our prologix systems and installing g430 gateways in thier place. In a couple of these locations we have PRI T1 trunks for both outgoing & DID calls terminated in the prologix. The other locations use the trunks that are terminated on our 8710. How do I make...

Thanks I cleared events and will wait for a failed call and let you know

Thanks for the replies We have 5 port networks connected with fiber. Could you let me know the commands to check resources such as time slots etc. Thanks Tom

HELP I have a Difinity with 2 8710 servers version 3.1.4. We are expieriencing fast busy on extension to extension calls within the same pbx. It is intermittent and I am having trouble troubleshooting. There are no errors and the telephone sets test good. The trouble moves to different extension...

We have a G450 standalone gateway with several analog stations in it. About every two weeks one of our techs has to busy and release the board. The complaint is that there is no dial tone. They were told that this is normal due to inactivity which is hard to believe. Has any one expierienced...

vaoldschl COuld you give me more info on the QSID PRI info? Thanks

From the replies I gather that with my 8710 running 3.1.4 I will need an external SIP (SES)server and I can use SIP trunk groups to connect to the Microsoft exchange unified messaging server.

Thanks for the reply. Is there any documentation for the configuration on the Definity and the SES SIP server?

Does anyone know if SIP is working on communications manager 3.1.4? We are looking to upgrade to exchange 2010 and would like to incorporate unified messaging to our Avaya syatem.

Does anyone know if SIP is working on communications manager 3.1.4? We are looking to upgrade to exchange 2010 and would like to incorporate unified messaging to our Avaya syatem.

Thanks dmthames I found the location info in the ars table.Everything seems to be working Thanks TomB

Hello, I am in the process of replacing a Prologix w/ a G450 LSP which will register to my 8710. The Prologix has a ISDN/PRI T1 span connected to it now. I will be connecting this span to the G450. What I want to do is have the calls from the stations on the 450 to go out the local ISDN span and...