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I just spoke with our NEC technicians and discovered that the memory was not set. Thanks to everyone who responded. -CDB

Thank you for both posts. I am pretty sure that memory has been assigned to the new extension. How would I check to be certain? I tried command 9000 as grh959 suggested, and it appeared to be correct. Our phone system was setup such that memory location 99 is set to f1119 and is programmed...

I am trying to set the Message button on a new DTR-8D-2 phone. I setup the phone and did a Dterm Key Copy from Matworx to populate the key data from another station. Everything works fine except for the speed dial buttons. I was instructed by our NEC technician to do the following: Conf...

Thanks mextera. I have been reading up on SNMP in the System Manual. It looks like this will integrate will with our existing monitoring system. Thanks again. CDB

It is the NEAX 2000 IPS. We just installed it last month. Can you tell me how to get more specific revision information from the system? Thanks, CDB

I have to apologize from the beginning. My background is in IT, and I just recently became involved with the day-to-day duties of administering an NEAX 2000 system. My PBX experience is still extremely limited. We have been plagued with an unreliable PRI T1 circuit. In one month's time, we...