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thread799-1675333 I am referencing a thread that sounds like the same issue. We have a MICS that has worked fine on PRI for years. Customer's provider recently switched to SIP trunks converted to PRI by a Cisco 2911 router. Most calls work fine. In fact it seems like the only calls the...

Curly Just wanted to say thanks. I have been trying to find a way to turn on the AA without F982.

Ok I'v been on site and tested. Rik is correct about the bogus extension. Also you can make an actual extension as an alternate for that mailbox. When a caller uses the dial by name directory the call goes directly to the mailbox without ringing the phone. The phone gives the new message...

Ok I have been able to test a few things remotely. You are correct that I can not enter an alternate extension without first assigning an extension to the mailbox. So with that information does any one know what will happen if I were to assign extension 500 (which doesn't exsist) to the...

sorry did not see your reply before reposting last question.

Thanks again for your help. I may have to go in the direction you are suggesting. But I would still like to know from anyone if you can make a mailbox and not assign it to an extension (like a guest mailbox) but give it an alternate extension so that message would show up on the phone but the...

The customer is going to go in to Feature 982 and change answer lines yes/no for day and night. I follow you on the extension assigned to a mailbox but what I need to know is if I can leave blank and not assing the mailbox to an extension but still use the alternate extension to display on the...

Thank you for you help but I'm not sure I can use that. My customer said there can be no chance under any circumstance a call could go to voice mail during the day. With the transer return if they did not answer during the day, if I am following you correctly, could the call still not go to...

Ok I have a question. I have an install that wants their phones to go to voice mailboxes from a dial by name directory after hours. That would be no trouble except for one problem. They can not have anything answer their lines during the day so I can't use call forward no answer on any set...

Thanks for the help. I'll keep trying also and post if I find anything new

I previously posted this in the Norstar forum but did not receive any answers that would work. Since the T7406e also works on the BCM I wanted to see if any one here has had any luck. Anyone know if it is possible to receive a voice call on a T7406e cordless set without having to press a...

That is correct. One of the things that I liked the most about the T7406e is that it does have an external speaker. Anyone have any experience voice calling a T7406e? Thanks

Anyone know if it is possible to receive a voice call on a T7406e cordless set without having to press a button to answer it. I know the T7406 could not but I was hoping with the speakerphone built in the T7406e could. When I voice call the set the user hears a short ring but has to hit the...