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Quick update for anyone with this error - "Cannot edit Users" The kit required initialising - system had probably not been initialised at time of installation. Once initialised any User could be edited normally. regards RJ21

Hi Obts Thanks for the swift reply, yes I'm logging in as INSTALLER After uploading edited config to the suspect system I'm able to login with the new credentials (four upper, four lower and four numerical) but the web environment still appears to be missing icons and the users are uneditable...

My UK employer adopted maintenance of this NS700, it was installed by a 3rd party unknown. Customer wanted their own non-Installer login for name changes etc... but the User Profiles cannot be edited. Expected it would be cured by a patch from release 4.22016 up to 7.01.380 but the problem...

Hello CS1000 We have a problem signalling to a Option-51 from a BCM50. I have a customer with an Option-51 running rel.22. Their BCM50 is connecting to the '51 via SL1. They have installed the Q.Sig and MCDN licences. The trunks signal to each other, the '51 can call the BCM. When the BCM calls...

There is a limited way this works without F69: Say Boss x201 Call Fwds to Secretary x205; any user calling 201 shall be forwarded to 205 - except for 205... 205 can call 201. This, I'm guessing is to allow Boss/ Secretary working; any callers are forwarded to the Secretary on 205 however the...

Maybe its me... I have a BCM50 Rls 3.0 patched up to SU September 2008. The BCM50 has four onboard analogue extensions enabled by licence, which work fine however; if we patch-in either DECT cordless sets (ie: the BT Diverse 6100 series) OR an analogue door phone (for example only: North...

I've been informed (on the grapevine) that the 450 will incorporate wizards and templates again, eg: to assist in moving DN ranges, programming groups of users. But, if there's an NDA on the 450, we will have to wait. All the operational docs are now available online...

All GAP compatible DECT handsets are compatible with GAP DECT systems to greater or lesser degrees, however certain vendors also write firmware to improve the compatibility for message waiting, roaming ability etc... I successfully registered over one hundred DT290 and DT292 sets (new and old...

It may not be possible... eg In a common Hunt Group: Caller rings into system and call is routed to the huntgroup, where the caller may queue (or be provided with Busy). While queuing the caller hears MOH or bip-bips until a hunt group memeber becomes available and then the call is answered...

It is an offence under British law to connect non-compliant equipment into the UK phone network...oh boy. That said many people do, and you'll only get caught if the equipment in question is causing problems for BT at the exchange (central office). All telecommunications equipment in the UK...

I have no PECs; this comes from only using the task based guides - no cred to me.

This was my first BCM400 installation and I have to admit my knowlege of PECs is 0%, I'm guessing they're the memory strips at 256MB each, in which case I have one PEC... Never had this on BCM50 BTW.

Thank you for that, I will read deeper.

I have had the same problem: On a BCM400 with 35 x IP1120e sets, 1 GASM8, 1 DTM E1 System ran fine for three months then 1 way speech started on particular phones but only sporadically. Users could hear far end but couldn't make themselves heard (RX only, no TX). Upgraded the system to SU008...

. We've got a BCM50 Rls 2.0 with SU009 and I wanted to rebase the system for use in our tech room: Attempted a Level 2 Factory Reset to remove patches and passwords; But when I began entering the reset sequence the system ignored the reset pushes, (although I have no issues with SU009 and can...

There is a feature to access the upper levels of a CCR tree called one-button access, it uses configurable feature codes starting F9XY. I don't know if it can be accessed for routing an internal caller to CCR trees, but here goes anyway. Go to Auto Attendant Properties and configure the codes...

ICC delivers callers to skillsets (queues) where the call flow design is very flexible and so long as Agents are logged in, then the callers will be delivered to the Agents with exactly the call flow you described. Either apply the Skillset to the physical line/ target line (DDI) or apply a...

I believe it can handle at least 120 ISDN30e channels, incidentally it supposedly has a much improved meet-me conference bridge; around 80 or so, but the pdfs aren't out yet. The redundancy probably only extends to the power supplies at time of writing, but will include redundancy for hard...

Disregard that last question. I have recieved a list of pin-outs for DSM and ASM modules now. Got my Trunk and Extn. lines mixed up !

BCM Interface and voice ties I have been asked to provide a voice tie for a BCM, I believe they follow the pin-outs on the Amphenol 25 way like so: 26 - 1 27 - 2 28 - 3 x 29 - 4 x 30 - 5 31 - 6 32 - 7 x 33 - 8 x 34 - 9 ...etc How should I present the pairs on an adjacent patch panel...