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I found a site that generates the password of the day and I was able to get in. I have dropped the backup file and I am going to try and restore it tomorrow. I'll update ___________________________________________ If it's true that our species is alone in the universe, then I'd have to say that...

I am having some issue getting into the BCM via Putty. Can anyone give me some guidance? ___________________________________________ If it's true that our species is alone in the universe, then I'd have to say that the universe aimed rather low and settled for very little.---George Carlin

Actually you have all been very helpful. I am trying to replace the BCM and they don't have a backup. I am going to try and FTP the backup file to a PC and then upload it. Thanks all I will update you when I get back to the site ___________________________________________ If it's true that our...

Hello all. I am having an issue backing up a BCM 50 R6.0. When I backup to the BCM directly, I have no issues. However, when I try to backup to my PC, I get an error Could Not Shadow Data. When I check the alarm logs, I see the following Alarm ID 12021 Backup and Restore - Internal error. Could...

So the customer just said that the remote phone is actually an Intertel IP phone. Does that change the ports that need to be forwarded? ___________________________________________ If it's true that our species is alone in the universe, then I'd have to say that the universe aimed rather low and...

We are just using port forwarding. I believe the phone is a Mitel. I know the local phones are old Intertel hadnsets. I will try these ports to see if this works. Thank you!!! ___________________________________________ If it's true that our species is alone in the universe, then I'd have to...

I've been tasked to help out getting a teleworker functioning for a friend. He has a Mitel 5000 in his office with 10 digital phones and 1 remote teleworker. The phone works when the system is sitting on the DMZ. However, once they take it off the DMZ it stops working which indicates port...

I am trying to configure an AC Mediant 1000 PRI gateway to work with my IP PBX. I made the mistake of enabling the VLAN mode without having a VLAN setup. So I am trying to factory default the gateway and nothing seems to be working. I tried pushing the reset button for 12-20 seconds with no...

I have been working on a BCM 400 R4.0 that has been experiencing some problems. You can dial the voicemail and login to the mailboxes but none of the prompts play. I cant hear the recorded name or "Nortel Nancy". When I dial the auto attendant it answers and the prompt does not play. I...

That worked perfectly. Now I need to label and format the email. Any suggestions or help? ___________________________________________ If it's true that our species is alone in the universe, then I'd have to say that the universe aimed rather low and settled for very little.---George Carlin

Norstarboy, I am 100% in agreement with you. I hate the IPO and I have done numerous installs since Avaya took over. The BCM was probably the best system around and still is. As far as Spydur goes, I signed up with them a while back. All they have is basically Asterisk Now but they cut out the...

So I am pretty new to web design in general. I created a PHP script to send an email from an HTML form. When I have 3 items it works fine. But I need to put about 8 or 9 fields, and I get a message that the Mail function has a maximum 5 fields. How else can I write the script so that I can send...

I have a customer who had there DK40 go dwn. I was able to locate a replacement system. Plugged it in and got Line 1 to ring on the main phone. Now I need to program line 2 and the door phones to ring at all the phones in the building. I am not a Toshiba guy. I have always been a Nortel and...

I have an IP Office 500 Partner Edition doorphone. When the doorphone rings but never disconnects. It has rung for an hour and never hung up. How can I get the doorphone to disconnect after 30 secs or so? ___________________________________________ If it's true that our species is alone in the...

Does anyone have any luck running either Avaya Manager or BCM Element Manager on a Linux distro? I have have gotten rid of windows all together except for my laptop because I cant get EM or Manager to run on any linux distributions. ___________________________________________ If it's true that...

I will be checking it shortly but I dont believe.that it is ___________________________________________ If it's true that our species is alone in the universe, then I'd have to say that the universe aimed rather low and settled for very little.---George Carlin

I have a BCM400 with a PRI. The customer is complaining that the callers get told an extension invalid when dialing from the AA. The system is fully patched. Any ideas? Thanks ___________________________________________ If it's true that our species is alone in the universe, then I'd have to...

Anybody have any ideas on how this can be resolved? ___________________________________________ If it's true that our species is alone in the universe, then I'd have to say that the universe aimed rather low and settled for very little.---George Carlin

Well actually this is a Partner doorphone that is running off of an ETR6 port ___________________________________________ If it's true that our species is alone in the universe, then I'd have to say that the universe aimed rather low and settled for very little.---George Carlin

I havent seen any 6.0 programming but I would tend to think that you would have to set it in the Class of Service for the mailbox ___________________________________________ If it's true that our species is alone in the universe, then I'd have to say that the universe aimed rather low and...