BCM Never Full Feature?

[bmow]

Hi All,

We have have a BCM50 running 2.02.05E
From the documentation the system states the following: [qoute]Mailboxes have a Never Full mailbox feature that lets external callers leave a message in a full mailbox. The message is stored in the mailbox, but cannot be accessed until a saved message is deleted.[/quote]

I find this not to be true, I have looked for this feature but cannot find it, Could one of you Gurus please point me in the right direction on where to enable this feature.

Kind Regards

 

[ECartman]

It is not a feature as such. All mailboxes have this capability by default.

 

[cook1082]

If a MB has 15 min of space and 20 min of messages 5 cant be herd untill the user deletes old messages plus the MB full only works on external callers not internal they will get MB full when calling.

 

[bmow]

@cook1082

When I call the line from my cell phone I still get the mailbox is full.

So I am confused, either something is corrupt on the system or all 100hours or recording time is used up which is hard to believe since I purged all 26 mailboxes at the end of business today.

Your thoughts sir?

 

[CTCINY]

I havent seen any 6.0 programming but I would tend to think that you would have to set it in the Class of Service for the mailbox

___________________________________________
If it's true that our species is alone in the universe, then I'd have to say that the universe aimed rather low and settled for very little.---George Carlin

 

[cook1082]

CTCINY could be correct check the COS in mailbox admin. Look at the cos assigned to the mailboxes.

 

[bmow]

Ive set all msgs down to 2 mins from 5mins and retention to 10 days instead of 30 days.

I think since we have the fax server and get over 1000 faxes a day thats eating up all my space, the book said something about every 4 faxes = 1min of time and no one seems to delete their faxes, so that maybe the problem.

 

[cook1082]

I was gonig to say check the GD mailbox too, because I did not think there was a setting for that.