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The Information Table for the COS of the mailbox defines the max number of messages the mailbox can take. Index 23 "Maximum Number Of Messages" is the value to change. Chuck

When I upgraded from VM Pro 4.2 to 5.0(21) I noticed that some of my VB Script actions aren't working as expected. I can't concatenate strings that are stored in CP registers or system variables like I could in 4.2. Also one of my VB Script actions uses WinHTTP. I'm using the CreateObject...

I personally don't think restoring the system disk process will alter the passwords, but that is just my opinion. The password is stored in the OCC chip like on the Octel 200 /300 and doing a restore on those systems never changed the passwords. Chuck RCT Technologies

Changing the service to use an authenticated user did work. Thanks Matt, Joe

I did add the Network Service user for the network folder I am using and gave it Full permissions. It still didn't work. I guess I will try running the VMPro service as a authenticated user instead of localsystem to see if that works. I assume that you have this setup working in a similar...

I am trying to use the Database Open action in VMPro 4.2(19)to open an MDB file on a network server. The "Test Connection" button always returns "Test Connection succeeded.", but I always get a "Failure" result from the action and I get errors in the dbgview about "Database open failed...

Yeah, it looks like DTMFB is acting exactly like DTMFF and just dialing the called number and not the Caller ID. It looks like it is broken.

I can't seem to get the DTMFB Caller Display Type setting on an analog extension to dial the Caller ID to the analog extension in software release 4.1.12 on a 406V2 once the extension goes off hook. It does work if I have it set to DTMFA, but the DTMF tones are dialed before the analog extension...

doktor, that's a good idea. I'll have to try that out.

You can still get password recovery from Avaya for the Octel 200 / 300 using the magic button. The last time I checked it was $500.00 from Avaya. With the VMX 100 you had to connect an external modem so that Avaya could call into the system to download an encrypted password file, which was...

Sounds like something along the same lines as the "Use Cached Exchange Mode" problem with Outlook. Maybe it has something to do with that??

The Aria Domain feature would allow you to address messages to other Octel's without a node number as long as you have digital networking and none of the extensions overlap in the other systems. I don't think you can use this feature with the S3210, but I have never tried.

Thanks for the info. I tried it out and it works.

I tried using the Dbgview.exe program from the link and there is no output on the screen or in the log file. Does it work for VMPro 3.1.15? I followed the directions and added the registry key for the debugfile as * under HKLM\Software\Network Alchemy\Directories and then decided to just...

I found out that if you have it set to PC then it works as big70 describes. When I set mine to Group to do some testing for an external Octel voicemail connected to the IPO, it does light the light, but the light goes out when you pick up your handset, just as you have described. I found that if...

Here is a config note on an Octel 200/300 system using NPIC (2616) ports. This may or may not apply to your situation: 8.2 Network Message Services is supported with the NPIC. The minimum software is Release 15, and requires the following software options: Network Message Services (option...

The trunk access code would be in the Option 81C, if any. I think the point is whether you can get calls to the remote extensions by some means other than just dialing the extension number, like a trunk access code for a TIE line between the Option 81C and the Norstar or some other "steering"...

You could try and change the way the VMX200 transfers calls so that it delays more before releasing the call. You could check in the Opt. 81C to make sure that you are allowing Trunk to Trunk transfers from the voicemail extensions. You could also hook up a physical phone from one of the...

There is a list on the Avaya support website (support.avaya.com) called TUI Statement Definitions under the Maintenance & Troubleshooting section that gives the prompt numbers and the associated prompt.

I have a 406V2 at 3.0 (59) with 5410 phones. I am using shortcodes with the dialpaging feature to provide zone paging. People were use to getting a tone before doing a page from the previous phone system. The shortcodes work, but I don't get a beep before being connected. I have tried using the...