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It still sounds like profile and or Outlook related. You said you re-installed/repaired but did you restore your windows to an earlier date than when this occured? There may be some registry problems related to Outlook that are overlooked by a re-install/repair.

What OS are you using? Version of Exchange? Installed protocals? Are you using WINS?

I'll be taking my 5.5 offline tomorrow eve and making the MX change etc. From what I've found so far, you must set up an IMC on the 2003 machine. Before you took 5.5 offline you had an internet mail connector to your old server. You must replace that connecter with one to your 2003 virtual...

If I understand you correctly.. You just want to import some contacts from a .csv file? If so, this can be done from the administrators pc using Outlook, File/import and export/from another program/Comma separated values. I'd import them into your public folders for display.

I had a similar problem when I was making some major enhancements to an individuals profile and to correct it I just restored to something like the prior week (windows xp of course). I never did figure out what happened but it works fine now.

FYI, You can push the update in 2003 using tools/send-receive/download addressbook