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I have a BCM50 Rls 2.0 c/w call pilot messaging and fax messaging. When I had windows XP I was able to open my faxes on my PC,e-mail them,delete them,save them, and copy them. I changed my operating system to Windows 7 now I cannot open the faxes to view them. I cannot do anything with them. Is...

I have XP service pack 3 on my computer.My e-mails and voicemails do not come thru on unified messaging unless i reboot my computer? Any ideas????

I have a customer with a BCM450 5.0 and contact centre. also there is a auto attendant. There are 7 agents. Sometimes when an agent logs off it shows logoff pending and freezes. You cannot force off. The only solution is to do a reboot. The latest Patches are installed.

sorry guys. I seem to remember reading about this scenario in a thread but I could not remember in which forum.....

The button is not stuck or sticky...

The button is not stuck

The button is not stuck

I have a customer who says the number 1 appears on her set on the screen in a row "111111111111111111111" while it sits idle (intermittent). Norstar Mics 0 x 32

I have a customer who says the number 1 appears on her set on the screen in a row "111111111111111111111" while it sits idle (intermittent). Norstar Mics 0 x 32

Does anyone know what the drive letter is for the USB port on the front of the Bcm 50?

I cannot call out on the Bcm50 R1.0.... I can receive calls The trunks are analog After doing a power down(reboot) the system returns to normal Any suggestions????????

I do not require reports This senario is just a queue setup for 3 businesses on 1 skillset The caller gets an on hold greeting and the agent will logon or logoff with a 20 second break time. I setup the BCM50 3.0 at the service centre,power down and set the system back up at the customer's site...

gberger: you are referring to AUTORIZATION CODES 1 Keycode is all you need from keycode retrieval site Read my thread before your thread

only one Keycode is needed If you go under KEYCODES in the BCM50 programming you will see 1 skillset,2 agents The agents are assigned to the skillset

BCM 50 3.0 1 skillset 2 agents

when I try to login to ICC I get AGENTS FULL?????? No one is logged in I removed all data and reinstalled to no avail I even did a Cold reset and reentered all data Any ideas PLSE>

DBrewsky I tend to agree........ thks Leprechaun3

I am having difficulty scheduling more than one SOFTWARE update at a time on a BCM 400 4.0. I have tried to schedule more than one software update at different times of the night with no success. Any solutions out there?

do i need a crossover cable between the 2 mics or a straight patch cable?

the customer owns the mics and it is fully loaded c/w 2 pri's and 2 (6 port exp) they want more sets than a bcm 400 allows