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When you still remember how to use the programming pins from the 1st Northern Telecom EPABX called the "Pulse SG-1"... When you remember working for the Bell System (what's that?)and seeing that NT building across the parking lots and wondering... "Who are those guys?" When you saw your 1st...

In the trunk, you will configure a SIP Profile. That profile will need the User Name, User Profile, Domain of the server, and the Codec configured. Start there and then Trace the call and look at those traces to see what errors are coming up. Make sure you have the same SIP Profile in the...

You really don't need the PCMCIA card to re-image this drive. Just load the 1st image cd in the drive and when it boots to the alternative device to boot selection. just hit enter and follow the directions. When done, reboot and then re-install the configuration parameters and the keycodes. Be...

Gene is exactly right. Just a note or two. Before they do any work, pull the covers off and inspect the interior for acid leaks. It should be cleaned us before the new batteries are installed. When they are done, schedule a battery test and pull the plug to see how long the new batteries last...

He's the MAN! DocVic Dedicated to Nortel Products till the end. Need help? www.TSS-CO.com

We have all tried, but, you really don't know how to take advise, do you!? You're in a pickle! The ship is burning (INIT/RELOADING) and is gonna sink soon, and you say "it would take an act of congress"? I'm betting you say that cuz the company your work for is just too cheap, right!? You might...

Gene just answered this same type of question on another post here today. He has documentation on that post too. Gene has all the best documents for you to read and learn. I answered that post with this too. "A word of advise. Don't even play with any existing ACD programming. Just look. The...

Bad set! Replace it! And "NO"! You can't fix it! DocVic Dedicated to Nortel Products till the end. Need help? www.TSS-CO.com

A word of advise. Don't even play with any existing ACD programming. Just look. The existing will give you many clues on how to get this done, but if you mess with just one, you could have a fire storm brought down on you. You could just call your local vendor to come in and get in done in a...

Ain't happening... Unless, you have a MDR2000 or some other type of buffer box collecting your SMDR data, before the CDR PC. In that case, you can read the book for that device and figure out how to "pull" that data to a PC. Or, you can just get your PC working and collect it from there. Good...

Are you sure you are working with the right DN? Print out the DN and make sure that the associated TN is there too. Does everything match up? DocVic Dedicated to Nortel Products till the end. Need help? www.TSS-CO.com

Is your IFC really D100? Is it configured that way on the other end? DocVic Dedicated to Nortel Products till the end. Need help? www.TSS-CO.com

You probably need to target the incoming digits to that internal extension. DocVic Dedicated to Nortel Products till the end. Need help? www.TSS-CO.com

So, here it is 33 days later. How much do they pay you per hour? How many hours have you wasted trying to get this PRI working? How long would it have taken you to call a tech, have him come in and get it working, while you look over his shoulder and he teaches you to do this, and you make...

Get out your label machine. Get out your laptop. Get yourself a "smart" serial cable. Get yourself a couple of 25 to 9 pin adapters. Load up Procomm on your laptop. One by one, go through each one of your serial cables on that machine and identify, then label them. Do that by loading LD 37 and...

Fire group A and B.Then move all the people in the C group to the A group and your customer will be so happy when their call gets answered on the first ring. I normally hang up if the person I'm calling doesn't answer on the 4th ring. Just my opinion... (Gene eluded to it, I just said it...)...

Try using XLST and creating the new CLID. DocVic Dedicated to Nortel Products till the end. Need help? www.TSS-CO.com

Over 110 volts standing on an analog port is VERY hard to believe. Yeah, maybe when it's ringing, and only for a second, but all the time??? You should be smelling a foul smell and see SMOKE! Those cards should be glowing or melting. How old is that meter? Do you hear any loud humming (and not...

Go to your local "Batteries Plus" store and pick them up. Make sure you have all the specs and size when you go. Make sure you have the terminal size and connection, so when you leave with the new replacement, you won't have to go back for and changes. If their local, no shipping and any...

ALL of the Ring Generator LED's should not be dark. Check your fuses on the back side. Triton is probably right and the System Monitor card has bit the dust. DocVic Dedicated to Nortel Products till the end. Need help? www.TSS-CO.com