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That's what I was looking for...thanks.

Correction-I think we are on version 5.2.x.

Can anyone tell me what set type I can use for the Avaya B189 IP conference set? I thought I read somewhere that it is based on the 96xx series. We're on CM 5.1 right now and the set is not listed as an option.

Resolved. Well the vendor finally called nearly 5 hours after I placed the service call. They had me reboot all of the remote site routers and our core switch at the main site, power cycle a phone and also clear it...nothing worked. Their final answer was to power cycle the G450's (I thought...

Yes I saw that elsewhere, problem is I have no idea how to get in. I have a username and password info for the S8300 and ASA but not the G350's apparently. I'm at the mercy of my vendor I guess.

They appear to be up...if I'm reading this correctly... status media-gateways ALARM SUMMARY BUSY-OUT SUMMARY H.248 LINK SUMMARY Major: 0 Trunks: 0 Links Down: 0 # Logins: 01 Minor: 0 Stations: 0 Links Up: 2 Warning: 42...

Yes we can ping all items at the remote sites-phones included! I can browse network shares at those sites and they can access server resources here at the main site as well-so no problems on the data side, only voice. One thing I just noticed is that I can't ping either of our G350's from...

We have a S8300 running CM 5.2. Last night around 8pm we started having some strange network issues, almost like a broadcast storm or possibly some sort of routing loop. The only thing we did yesterday (3 or 4 hours before the problems started) was to add a new SAN device's management...

That did the trick...many thanks!

We have a S8300 running CM 5.2 I'm trying to figure out what I need to do to prevent employees from using an outside line to dial other departments that have extensions on the switch. In other words, our DID range is 7300-7599. For whatever reason, rather than dialing me at extension 7399...

We've been doing some work on the switch this week and I thought it would be a good idea to do a little bit of clean up of outdated or old settings that are no longer needed. Can someone verify for me that I have the correct understanding of the list ars ana route command? If I issue the...

We went ahead and just added bridged appearances and turned on per button ring control and set those buttons not to ring. For some reason I thought that with bridged apps if you picked up the phone when the bridged app is ringing that it automatically picked up the line-I found that this was...

Is there a way for me to assign a call pickup button on several stations and then add those stations to a pickup group but restrict them to only answering one extension in that group? What I am trying to accomplish is to have a "main" line that rings to a receptionist but also have a button...

Issue was with the pub-unknown-numbers table, we didn't have anything starting with 3 listed. As soon as we added this it worked. Thanks goes out to our Business Partner for figuring it out in about 2 minutes.

I believe I may be on to something... I looked at the hunt group coverage path for Audix (h99) and it looks like it inserts digits 107 before the extension...if I dial 107 and then a 7xxx extension it goes to their mailbox as expected. As soon as I dial 107 and press 3, I get the error tone...

Coverage path: COVERAGE PATH Coverage Path Number: 38 Cvg Enabled for VDN Route-To Party? n Hunt after Coverage? y Next Path Number: Linkage COVERAGE CRITERIA Station/Group Status Inside...

There is a mailbox built for the hunt-group extension, it's 3230 as you suggested. I built everything the same way that I built the hunt-group etc for my own department which works fine...the only difference is their extension is 3230 vs. ours which is 7345. If I dial extension 3230 it rings...

We just installed our first IP sets, a couple of 1608's and one 1616 in one of our location. The only problem I'm having is that the main line that we ported over from POTS to our PRI won't cover to Audix after the specified number of rings. It rings members of the hunt group and they can pick...

Hi russpa, I think you may have mis-read my original post. I was looking for the procedure to delete an entire voice system from ASA, not just a station. We had upgraded to a new system with new settings and I wanted to clear out the old system in ASA. 4merAvaya had the procedure that I...

That worked...thanks!