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Thanks. Here is what is happening. One DN has a private line assigned to it. Checked with the Telco and it is not in a hunt group. We have 5 other lines in the KSU in pool A. When I take the private line off hook and try to dial in, I get a busy signal. When I call in to the private line and the...

Thanks for the reply. Can a hunt group be set up in the system to mimic the Telco feature.

I have a CICS with Flash Voice mail. One of the users has a private line. When he is on his private line, he wants a second incomming call to go to voice mail. The line is not in a hunt group. Could somone please direct me on how to configure this. Thanks, Stu

Hi, I have an ACU(Norstar Audio Conferencing Unit). Is there a way to program it to pick up an outside line using the off hook button? The only way I get it to work is to program it with using 9 for an outside line. When I hit the off hook, I get an intercomm line and when I press 9 I get my...

It is an audio conferencing unit. It is a Nortel NTAB2666. Thanks, Stu

I have about a half a dozen 7316 that are missing digits or pixels in the LCD displays. Does anybody think this is indicative of a bigger problem. All other phones on systems displays are OK. If it is just the displays, anybody know where I can get some reasonably priced replacements. Thanks, Stu

I have a 6x16 5.1 DS with a Flash 1.9 4 port station tied to system. We are trying to attach a Norstar ACU. The port we are trying to use works fine with a 7210 headset. It is set to Pool A, no external digit requried for an external line, full handsfree, full handsfree answerback. The unit...

Skippy, Thanks for the reply. The lights do flash green all at once about every 1/2 second. The phone is connected to a digital port. I plug a T7316 and it works fine. The port is 240. No matter what button I press on the Polycom unit, there is no response. The on/off hook button does not work...

I got the Polycom with a system I bought. There were no instructions. I am sure it is a Nortel Polycom as it say Norstar on it along with Clarity and Polycom. Thanks, Stu

Hi all, Problem with our conference phone. I hooked up a Norstar Polycom Clarity phone to our MICS 6.1 8x32 system. When first powered, the lights on the speakerphone flash red in a sequential sequence. Then the speaker emits a chirp and the lights (power and the three speaker lights) flash...

Hi all, Problem with our conference phone. I hooked up a Norstar Polycom Clarity phone to our MICS 6.1 8x32 system. When first powered, the lights on the speakerphone flash red in a sequential sequence. Then the speaker emits a chirp and the lights (power and the three speaker lights) flash...