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Do you have supervision set on all the lines? also can you answer a call and manually transfer the call externally using f71? Under terminals and sets/restrictions there is allow link, I'm not sure if that applies to call pilot extensions, it's been a long time.

Check in terminals and sets to see how many intercom buttons are assigned to that extension, prbably set to 0 www.linkedin.com/in/Phoneguy427

It sounds like the 3x8 has a corrupt bit in it, I would do a startup and reprogram, it's a 3x8, should take about ten minutes to reprogram and hopefully it will then connect to the cp. I think I had a cics do this to me once many moons ago. www.linkedin.com/in/Phoneguy427

You might want to check the grounds on all the modems compared to the ksu ground. A floating ground might cause you some grief. www.linkedin.com/in/Phoneguy427

It's a longshot but you could try to reverse polarity on the audio input pair, it has worked for me once or twice. www.linkedin.com/in/Phoneguy427

Found this, you must be set as call pilot interface. www.linkedin.com/in/Phoneguy427https://files.engineering.com/getfile.aspx?folder=74537132-f7da-4bfc-9d92-c5e922cba45b&file=call_pilot_reference.pdf

Try calling internally from a different extension to your x314, getting your greeting and pressing 7 to see what happens? Your call should go out. It's been a while but I think when you're in your mailbox admin and press 8 there is an option to turn transfer on and off. Are you using call pilot...

If you call in to your AA and enter your ext, to use outbound transfer you need to press 7 when your greeting plays I believe. Are your lines in a pool? Are the lines set to supervised? I'm not sure where you are seeing Unassigned. www.linkedin.com/in/Phoneguy427

You have to make sure that under line programming the lines are set to supervised, also I think there may be a link at co setting. It's been a while sinced I played with this. www.linkedin.com/in/Phoneguy427

Is set relocation on, if so turn it off, unplug the vm, then change the dn. Then plug the vm back in and see if that fixes it. www.linkedin.com/in/Phoneguy427

I usually went from 4 to 4.1 then to 6.1 and finally 7.1. This will keep all the programming most of the time. www.linkedin.com/in/Phoneguy427

Does the phone have any answer dn's assigned? Does the display show anything when it chirps? www.linkedin.com/in/Phoneguy427

It's been a while but I think In sevices, ringing service, night, check ringing sets, maybe it is there. www.linkedin.com/in/Phoneguy427

I am thinking Park is the way to go. 221 answers the call, presses a park button, display says parked on 101 as an example. Now you can page Fred to pickup 101, anyone can go to any phone and dial 101 from the intercom button and pick up the call. Program a park button on all the sets, feature...

A lttle confused, (When I press Hold, the display says "Feature"), is that when you try to put the call on hold initially? Do you have line appearances? When the call is on hold, does it flash on the other sets? You could try to park the call and see if it can then be picked up by other phones...

You could assign an answer dn for ext 21 on all the other sets. I can't remember if there is a 1 ring delay or not, it's been a while. www.linkedin.com/in/Phoneguy427

Check the prime extension for the lines, it could be going to an extension that doesn't exist or isn't plugged in. www.linkedin.com/in/Phoneguy427

You could pick an available but not used extension on the system, assign that as the called ext, then assign answer dn of that extension to all the sets you want to ring. www.linkedin.com/in/Phoneguy427

Does it look like one of these? www.linkedin.com/in/Phoneguy427

It doesn't matter if you buy a new phone, if that extension is not programmed for handsfree it won't matter what phone you plug in. As the boys stated above it's not that hard to program if you find out what system you have and look at the proper manual. I know guys that will walk you through...