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Does anyone know whether ACS Partner PC Administration software can be installed on 64bit Windows 7 Pro ? The version I downloaded the file name of which is PC_Administration_V8_0_0_4 does not seem to. Thanks Pete

Thank you for your help. The information you guys have provided has improved my understanding of the distinctive ringing operation. I think I need to go back to the minister now and try to determine what she is really trying to accomplish rather than my getting too hung up on the ringing...

Thank you for thinking about my problem. The Auto Attendant is the heart of the system. It provides functions that replace the need for a human to be involved such as providing directions to the church, times of services, extension numbers, etc. It would be costly in terms of people's time to...

I am sorry that I neglected to answer Sysconsultant's question about the Auto Attendant picking up. The Auto Attendant picks up immediately. I hear no rings at all. Thanks Pete

Ignore the last two sentence in the previous post. It arose from my confused mind. Thanks. Pete

Thank you for that information. However it is bad news, because it means that the person receiving the transferred call is unable to tell that it is a transferred call rather than one coming from the Auto Attendant. Is it even possible to configure the system so that the ringing pattern would...

Thank you for your help. I reset the system (#728) as suggested and found the following. For a call that originates outside the building the first ring is a long and a short and each of the remaining rings before the call is transferred to voice mail is a long followed by two shorts If a...

I am having trouble with #308 distinctive ring. My church’s telephone setup is a Partner ACS R7.0 with a Partner Messaging System R7. The extensions are all MLS-12 except for extension 10 which is MLS-34D. I installed the system with help from this forum in early 2005. Over the last 5 ½...

The #125 instantly brought the system back to life seemingly in the same state as just before the failure. I am indebted to you all. This forum must be the highest quality support facility on the web. I would like to thank all of you for responding so helpfully and quickly. Pete

I have Partner ACS and Voice Messaging both release 7.0 installed at my church office. The system worked flawlessly for several years after I installed it with some help from this forum. On Saturday the "replace batteries" message displayed on ext 10 and before I was able to get to church to...

Thank you for the prompt and clear response Pete

Over two years ago I installed in my church (with help from this forum) an ACS R7 and 4 port messaging module in a 5 slot carrier. The system has performed flawlessly and as a consequence my 71 year old brain has forgotten most of what it learned during installation and setup. I am planning to...

Thank you! Pete Gerster

Thank you for your help. The question was only indirectly related to future wiring. I was interested in knowing whether the Partner ACS or the 18D telephone was sensitive to the polarity of this pair. That is if you connected an 18D telephone to a Partner ACS rel 7 with the black and...

I believe that on Partner ACS rel 7 extensions (I am using 18D telephones)the power is carried on the black-yellow pair in the extension cables. Is this pair polarity sensitive? Thank you. petegerster

Thank you. I will look into it. Pete

We have a Partner ACS R7 with 4 port messaging. There are 9 extensions installed. One desk and telephone extension is to be shared by two people. Mary occupies the desk on Mon, Wed, and Fri, and Todd on Tue and Thu. Is there a solution that incorporates separate voice mailboxes, short of...

THANK YOU! You are amazing.

I now have the system dialing out, answering calls, dialing extensions, recording and playing back messages, processing submenus etc. But why do incoming calls ring on all my phones, not just extension 10? Thank you Pete Gerster

Thank you TouchTone Tommy. I will go at it again this morning and see how far I get.