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gbon851, you may have luck finding a bad/broken phone that still has a good LCD. Hope this helps.

using NRU v10 to connect to MICS v4.1 - my FastRAD says does not respond. This is trying 9600 and 19200 as baud rate when connecting directly. my FastRAD is model NT8B80AAAB Any help would be greatly appreciated. I can access RAD using F** and can set password ok (in this case it is set to...

I also have a flaky FastRAD - is there any way to obtain the firmware update? I tried the link, but it does not seem to work anymore.

You helped me greatly. Thank you!

I do have one last question. When you had the ATA2 connected, was there an analog phone plugged into it? Or was just the ATA2 (with no phone) attached to a station port?

Thank you very much!

We are not using DID's. We are using simple DS trunks. A caller calls during the day, receptionist transfers calls to their extension (252). This handset is set to call fwd to destination 555 which is routed to their home phone number. At night, the same thing happens, but with an AA CCR tree...

Hello. Is it possible to use an ATA2 as an extension that does nothing more than forward to an outside number when someone calls that extension? Also, would an analog phone need to be connected to it, or would it be able to perform this function without a handset attached? Right now, I am...

Hello, I have a few questions about win2000 domain naming. Any help would be greatly appreciated. Company has a domain "example.com" - which routes to a webserver that is not joined to the company's internal domain. We are in the process of setting up a new domain. 1. Should the domain be...

Hi Everyone, Can internal calls to HG's be monitored using Silent Monitor on v6.1 MICS? I try to do so, and the extension says "Idle". Does silent monitor only work for external incoming calls that are transferred to HG?

ok, thanks again. I will go take a look in the startalk manual.

oops, I replied a little too soon. bkrike - how do I remote notify (internally) to the supervisors ext? This sounds like a viable option - that is, if it allows the supervisor phone to still be tied to its own mailbox. The main point in all of this, is some sort of notification - preferably...

ok, thank you very much for helping me out.

ok, good. How do I assign an extenson to be a Alt1 ext: for Mailbox 717? Also, do you mean that ext 228 won't be assigned to mailbox 228 anymore?

Hello, I have a MICS 6.1 with Startalk Flash VM 4 port here and am trying to do the following: 1. Have incoming calls ring hunt group (717), and if not answered within certain # of rings go to HG VM box (mbx 717). - this part is already done. 2. Have some way to press a button on a...

ok, thank you guys. I am going to take a look at the phone next time the problem occurs - to be sure the problem isn't user error. Separately, MarvO1 - how would I clean the phone if it is a sticking button? I remember a while back you refurb'd a phone for a test.

No Caller ID on the lines.

Here is more info on the problem: 1. Does not occur when call volume is at its highest, instead happens around 9-10am - when call volume is not very high. 2. When problem occurs, receptioninst cannot answer calls - handset does not work (ie.. cannot talk to caller, nor hear them). 3. Other...

MICS v6.1 w/ Startalk Flash v2.0 I have a receptionist phone - M7324 w/ CAP module - that is beginning to act flaky. For the last 3 days, once per day (usually in the morning) the phone will not work when trying to place a call on hold or transfering the call. The fix so far has been to...

Hello, I have 2 MIC's systems - one v4.1, the other v6.1 - both about 40 miles away from each other. I have an external autodial button on phones on the v4.1 side - the autodial button calls a specific line on the v6.1 unit. When someone calls the v4.1 MICS and asks for a particular dept...