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Has anyone had success deploying and running Avaya One X Communicator in a VMWare View environment? We can successfully deploy the client and test, however, we are trying to deploy to several hundred users. The issue we are running into is that each time the user logs in, they have to go...

We are using IP Agent, telecommuter mode, as-needed link. The documentation states: "As-Needed - Most non-call center multimedia users will be administered with this service link mode. The as-needed mode provides the Enhanced multimedia complex with a connected service link whenever a...

Thanks for the reply. However, this system has been installed for quite some time. This problem just popped up after several years without any issues.

I have a customer with a Partner ACS 7. Only one phone is experiencing this issue, ext 11. When the user calls another user via intercom, the other user cannot hear ext 11 if he is using his speakerphone. This happens no matter what extension ext.11 dials. However, there are no issues using...

Was there ever an answer to the issue above. I can't find it anywhere and we are having the same issue with two clients. Both are in 10 digit dialing local areas and I can't locate how to tell the 46xx phones that when dialing these area codes, don't add a 1. Thanks in advance for your help.

I am trying to find a way to simplify our vectors. We have several hundred vectors for different clients that have the same open/close times. The problem is that in the event we change our hours, each vector needs to be changed. I have experimented with VIV but cannot come up with a solution...

We use IP Agent rel 5.0 and about half of our call center works from home. We currently use the telecommuter mode (not road-warrior). We have had a problem where the agent loses the connection to the call server but it does not log the agent out of the ACD (still shows them as available). So...

That was it...upgraded to the latest firmware and was then able to change the port settings in the "change ip-interface" form. Thanks!

Thanks guys...I will let you know tomorrow. I am updating the firmware on the board in the am.

I've tried doing a change ether...see initial post. Here is the screen when doing a change ip-i: IP INTERFACES Type: MEDPRO ETHERNET OPTIONS Slot: 01D02 Auto? y Code/Suffix: TN2302...

I have a MedPro board that is currently set to auto-neg. I want to change it to 100/Full. I disabled ethernet under "cha ip-i" but when I try to "cha ether" the switch responds: "Use the change/display ip-interface or list ethernet-options commands instead". However, I cannot tab over to...

Thanks 98Converter!

Not sure that I follow...are you referring to VAL Manager or ASA? Thanks Joe

We are doing a minor upgrade from 2.1 to 2.2 load 118.1 next weekend. Does anyone know of any "gotcha"s with this upgrade? Thanks!

We went through this last year. As you know, there is a lot of planning involved. We are a 24x7 call center and we were able to perform the cutover without any downtime. I had Avaya in pre-cut to make sure all the cabling was ready and labeled and then when it came time to cut, we moved 1...

siriussatteliteradio, This is not a difficult test at all. It does include many questions on networking basics. I am strictly telecom, very little data experience but I passed this test on the first try without ever looking at any of the course material. I don't remember how many questions...

That was it...thanks 98Converter!

We have an S8700 with 1 VAL board. We have many short announcements so our board is not very full. However, we already have a total of 150 announcements and it appears that there is a max of 256 announcements...is this true? or is there a way around this? Thanks for your help!

I'll put Interactive Northwest on my "NO" list. Thanks RTMCKEE Joe

We are currently looking at screen pop solutions for our call center. We already have a web interface application that our agents use. They pull data from the phone display (VDN) to use in the application to identify the call type. We have a CTI server we use for our NICE Call recording...