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Has anyone setup IP recording with the Verint Impact 360 System and Nortel CS1000E PBX? We are using 1150 IP Phones. If so, are you setup for VOIP Interception or VOIP Delivery?

Is it possible to create a huntgroup in the Nortel PBX (CS1000E)and add a CDN that's aquired by Symposium to the Hunt Group?

First and foremost, thanks for your input. Just a little background, we went to the CS1000E system about 5 months ago. Before that we had a CS1000M. The same problem was occurring on an intermittent basis with the CS1000M. We have all the latest switch patches, however, as you probably know, it...

I have a CS 1000E system with CCS 6.0. On an intermittent basis, I have phones that go into nor ready on their own.

Does anyone know if there's a command to print a list of assigned TNs by type in an Option 61C? I need a list of all the TNs assigned in my PBX but I need the list to be sorted by type.

6 digits. What load would charge codes be in?

I'm not sure which RLI is used for pin numbers but all the RLIs in this PBX has the prompt MFRL set to "0". I'm not familiar enough with the PBX to know for sure, but I just don't believe our auth codes are being controlled by the carrier. We have Sprint as our carrier and our long distance is...

I don't see the mfrl prompt in load 86. I see mxrl which is for maximum number of route lists. This prompt is set to 10.

I have an Option 61C PBX and need to add more PIN numbers to the PBX for my customers to use when they make long distance calls. Can anyone tell me what load you go into to print existing PIN numbers? Also, can someone tell me what load is for adding new PIN numbers to be used by my customers...

Thanks, I've already done that. This is a pri that connects to a cisco box we have in-house. We are trying to setup a pri for video teleconferencing. I've tried everything I can think of to bring up the pri but I keep getting a red alarm and cannot get the dch to establish.

I'm try to program a PRI but I'm unable to establish the D Channel. I'm using a MSDL card for the D Channel. Any suggestions?

I can't get music on hold to work on a option 61C upgraded to a succession 3.0. I know my music source is fine because I can put a butt set on the TN and hear the music. However, if I dial the trunk access code, I get nothing. It terminates to a universal trunk card in the PBX. Any ideas?

I can't get music on hold to work on a option 61C upgraded to a succession 3.0. I know my music source is fine because I can put a butt set on the TN and hear the music. However, if I dial the trunk access code, I get nothing. It terminates to a universal trunk card in the PBX. Any ideas?

Thanks John, I appreciate the input. I figured that would be all I can do is wire from the headset jacks.

I'm trying to decide on a music on-hold source for a Nortel Option 61C PBX. I'm limited on what I'm allowed to purchase because certain requiements have been imposed upon me by my manager. I do not want anything that will incurr Royalty Fees. I prefer a MP3 or CD player. I'm interfacing to a...

On an Option 61C, I'm trying to connect via modem so that I can dial into a switch remotely. I have a serial cable with a db 9 connection terminated to J13 on the switch side and the other end has a db 25 connection termminated to a US Robotics 56K modem. My modem answers, however, I'm unable...