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FRL's only appear in the COR and route pattern, so you are correct in saying that the call from the station with an FRL of 4 should only be able to route out over a route preference with an FRL of 0,1,2,3 or 4.Not sure what happened in your case, did you try tracing the call to see what was...

Hi can anyone tell me how often notify me emails are sent from the MSS to the Exchange server and is there anywhere you can set this time? Currently notify is working fine but the customer is complaining that it takes 2 mins to receive an email after a voicemail has been left.

Hi ktripp, thanks for the reply. The ACM is showing an event of " 2094 TCP/IP sig socket failure".The SIP trunks look ok and the sip logs on the mobile server show intial setup for callback but eventually timeout with a line in the connect log of InitServlet.java: 106) - 481 = Call Does Not...

Hi ktripp I am trying to get mobile 5.2 working with my ACM 5.2 but although I see the sip trunk go active nothing else happens,the mobile number is not updated in the off station mapping either.Every thing looks ok and I can't see where I am going wrong,any ideas?

I just pre-installed SUN Spark t5120 CMS server and I now face problem with starting up IDS.I always get this output: Select one of the following 1) Turn on IDS 2) Turn off IDS Enter choice (1-2): 1 IDS is down. Please wait for initialization . . . . . . . . . . . . . . . . . . . . . . . . . ...

I am also experiencing the same problem,have you found an answer to the problem?

try removing 2200 from the uniform dialplan.If you have local extensions and UDP extensions on the same range,then you won't be able to use TTI.

customer login was billy and password Fredfrog1 I have now re-masterd the MAS ,run the dct tool again and taken the defaults.It is happy and installs ok. Rel 3 is quicker to install but Rel 2 allowed you to see where you had gone wrong! thanks for your help

Hi Ken, i'm using the Avaya MSS. I can see the dom admin user but not the customer user.

I am having problems with a MM rel 3 install. When I run the MAS install it fails when trying to create the cust login . I've checked the MMDCT file and it meets the login password requirements. Any ideas? Thanks

Yes,my colleauge spoke to Microsoft and they didn't know why.They suggested a system restore ,which worked ok. It looks like its the security update KB893756??

What system is it and what is happening when you dial in?

I have a customer who has decided he wants to change: the MSS and MAS names, the IP addresses of both MSS and MAS, the domain names. Is this possible or is it a re-install of the MM. If you can "just change" the above ,will I still be able to access the mailboxes or will they have to be...

Hi Ken, thanks for your help.You were right about the fault being on the pabx.I was using the latest config notes but the screen shots are not up to date. The problem was due to the "direct ip to ip audio " being set to yes on the "ch sys fea". If I set this to no,everything worked...

Hi Ken Thanks for the reply. yes its on an S8500 CM3.1.1 I have used the latest config notes from the Avaya site and the trunks are idle on the S8500.I can place a call but it drops.I have checked that the codec is set to mulaw. Not sure where to go next.

I'm having problems with an install of MM rel 3.Its using the Avaya MSS with H.323 integration. The IP trunks are up and the port monitor says that the ports are idle waiting for a call.When I call the MM I get no greetings and the call drops.Have re checked all the programming and it seems ok...

What version MSS ?Is this a new install? Try looking at the software levels and patches installed on your MSS as there is a patch out to fix the corporate lan port.Basically you can't assign an ip address to the corporate unless you have the patch.

How do you set up Modular Messaging so that callers can dial 0 to reach the attendants?

a user wants to to be able to tell the difference on his display between a direct ddi call and an attendant transfered call.When the attendant transfers the call he gets a quick display "call from operator XXX" but then it shows the callers cli. the user wants the "call from operator xxxx" to...

there is no "alpha tagging" on Definity,but you could use an xport with the appropiate name it and then cover it the required destination.