I have a remote office with BCM 50. All inbound/outbound calls route via VoIP trunks back to the main BCM 400 using dest code 9. I have installed a CO line at the remote BCM 50 and programmed dest code 8911 to pull trunk 061 to dial out on the local CO. Easy stuff. What I'm having problems with...
I have a customer who is moving to the BCM platform. They want to reuse several of their Polycom Conference phones (analog) The distance of the Conference phones is beyond the cable limits of a digital station. Is there a VoIP ATA for the BCM?
I'm wondering if anyone has used a Polycom Station 2-Nortel on a MICS digital port. Polycom's spec says it works on a Nortel Meridian and Meridian 1 digital port but makes no mention of MICS. Not sure if Meridian and MICS digital ports are the same.
I have an ASM using for outbound faxes. I'm trying to pull Line Pool A without dialing the pool access code (9) The port is set for access to pool A, prime line set to pool A. When going off hook I still get system dial tone and have to dial 9 to access the pool. I have also tried assigning the...
I have MICS 6.1. When a held call ends up a the prime set (under lines) I'm trying to make a group of phones ring. I've tried assigning Answer DN of the prime set to the group of phones - NOPE. I tried creating a hunt group (707) and assign 707 as the prime set - NOPE the system won't accept 707...
BCM 400 In Element Manager under alarms I'm getting Alarm ID 401 (Core Telephony - Digital station loop initialization error.) every minute. The customer is telling me that all phones are working fine. Is this a station card acting up or an individual station. I don't look into the alarms very...
The patch on the BCM 400 (main office) is 4.0.2.03 and the 3 BCM 50's (remote offices) are at 6.0.2.05.237
Where in Eelment Manager do you restart FEPS service?
Ty
I have a BCM 400 (Main office) with 3 remote offices (BCM 50's) connected via VoIP trunks. Inbound/outbound calls for all offices stem from the BCM 400 with a voice T-1. I have specific DID's routed to the remote offices. The following problems are occurring on 1 BCM only. The telco is...
Just checking. We had an issue last week where one of the remote sites dialed 911 and the ambulance showed up to the main site where the voice T-1 is installed, not the remote site.
I’ve been looking in the archives but I still need a definitive yes or no to a question. I have a BCM 400 (main office) with three BCM 50 (remote offices) connected with VOIP trunks over MPLS network. All BCM’s dial out via the T-1 on the BCM 400.
1. Do I have to have PRI for OLI to work?
2...
I'll have to play around with the redirect of the target lines, I didn't even see the option when programming. The VOIP trunks are short on the remote site. This is confirmed via BCM monitor "all VOIP trunks busy". I have aready added more but my customer seems to be more obsessed with the phone...
Drop the caller into an info mailbox that states something like "this number has been changed, please hang up and dial xxx-xxx-xxxx" No very professional, but your customer will not be billed.
Ty
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