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  1. tormat

    What is needed to set up a Avaya Communication Manager Lab on WmWare

    Hi there! I've been working for ages with Meridain and CS1000 and have some knowledge of CM. I wonder if someone can give me a Hint of setting up a labb based on WmWare I have this hardware - 1 HP DL360 G7 - 1 G350 GW with alla cards (analog, digital, E1), however the newest server I have is...
  2. tormat

    Contact Center 6.0, CallPilot and Application Builder

    Have a look at my background on "http://www.cs1000.se/CS1000.SE/" in Swedish unfortunately but, it will give you a hint of my background. I have CS1000E 7.6 labs up and running (I think I can provide CC6 or AACC 6.3 labs if needed) and have a lot of Symposium, CC6, CC7 and AACC experience; I’ve...
  3. tormat

    Can an attendant console be put in night service remotely?

    There is also a feature called AFNA (Attendant Forward No Answer) that will put an attendant console in night mode if the calls presented not are answered. Then the Call Forward to the next idle console, and when there are no more consoles, the attendant group is placed in Night mode. In this...
  4. tormat

    CS1000S Question

    I would think that Calling Party Name Display over trunks will work only on MCDN,DPNSS and QSIG however Asterix would probably not accept "MCDN" or DPNSS. So I think Jamie2 is correct, your D-channel is set up for ESS5 and probably not support CPND, can you run QSIG instead. Maybe you used...
  5. tormat

    How to select direct com port from aspect!

    How do I do to select and initiate com1 or com2... form an aspect script. My object is to have one Windows shortcut to PW5 select COM1 with 9600/8/n/1 and another shortcut to start a new instanse of PW5 and select COM2 with 2400/8/n/1. Tormat

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